Victim and Witness Care Team Leader

Join to apply for the Victim and Witness Care Team Leader role at Surrey Police

The Role & Key Responsibilities

This is an exciting role whereby the successful candidate will be responsible for supervising a team of Witness Care Officers. As a first line supervisor you will train and support the team whose main responsibility it is to promote and support the concept of victim and witness care throughout the victim and witness journey.

You will jointly manage a team of 28 Witness Care Officers to ensure the team deliver a high standard of service provision under the Witness Charter & the Victims Code of Practice.

The role will include close partnership working with different Criminal Justice agencies including the Crown Prosecution Service and HMCTS.

This is an interesting and varied role that requires independent working practice and a sustained level of responsibility as you will be managing your own team.

As the successful candidate you will assist the Unit Manager with the day to day running of the unit, motivating others to perform well, ensuring a high quality support service is provided by Surrey Police to Victims and Witnesses.

Skills & Experience

To be successful in the post the applicant will have well developed good interpersonal and verbal communication skills with previous experience in leading a team of people and working in an administrative role.

In order to succeed in these posts candidates must have IT experience as case management within the unit is computerised.

You must also have proven experience in prioritising responsibilities as well as the ability to be flexible and work as part of a team.

Why Work With Us?

We take pride in looking after our people and offer a variety of benefits;

• career progression
• contributory pension scheme (LGPS)
• generous annual leave allowance
• discounts for everyday spend
• on-site gyms and a range of sports clubs
• generous and supportive parental leave
• financial and mental wellbeing guidance and support
• discounted contributory healthcare scheme

Further Information

Please note we have two positions available:

x1 18 month Fixed Term Contract – Full time (36 hours per week)

x1 Permanent Contract – Part time (18 hours per week)

Diversity Statement

We are only as good as our people. It\’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we\’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement.

We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.