Police Community Support Officer
Police Community Support Officer

Police Community Support Officer

Apprenticeship 25000 - 35000 £ / year (est.) No home office possible
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Surrey Police

At a Glance

  • Tasks: Engage with the community, tackle local issues, and support public safety.
  • Company: Join Sussex Police and be a vital part of community safety.
  • Benefits: Starting salary of £28,914 plus benefits, including annual leave and professional qualifications.
  • Why this job: Make a real difference in your community while building valuable skills.
  • Qualifications: GCSE English required; driving licence needed by appointment.
  • Other info: Diverse and inclusive workplace with opportunities for career growth.

The predicted salary is between 25000 - 35000 £ per year.

Our PCSO's play a vital part in keeping Sussex safe. Being a PCSO offers a challenging, yet incredibly rewarding career. Working alongside our policing prevention teams to prevent and tackle local issues; you will be out and about on the streets of Sussex, building relationships within the community and winning the trust of the public. You will encounter a range of situations from dealing with anti‑social behaviour, taking statements from victims of crimes, providing reassurance and helping resolve community challenges. As a PCSO you are the face of local policing for the community, ensuring we meet our policing priorities.

Responsibilities

  • Going on highly visible foot patrols.
  • Reassuring the public after minor crimes or anti‑social behaviour.
  • Building relationships with community, religious and business leaders.
  • Working with young people and local schools.
  • Making house visits to gather intelligence.
  • Collecting CCTV evidence.
  • Carrying out missing person enquiries.
  • Protecting crime scenes until police officers arrive.
  • Providing crime prevention and personal safety advice.
  • Offering support at large public gatherings, such as sports events and public demonstrations.

The role will be on an initial fixed‑term contract; however, upon successful completion of the apprenticeship you will transition to a permanent contract. You will work shifts on a rotating pattern covering the full week Monday to Sunday between the hours of 8:00 am and midnight, so you will need to be prepared to work weekends and Bank Holidays.

Qualifications

  • Have lived in the UK for three continuous years immediately prior to application.
  • Have leave to enter or leave to remain and work in the UK for an indefinite period.
  • Have obtained and be able to evidence GCSE English at grade A‑C/9‑4 or Level 2 Functional Skills qualification and, if you are under the age of 19, GCSE Maths at grade A‑C/9‑4 or Level 2 Functional Skills qualification. However, you don’t need to have these at the application point but will need to have achieved these by the date of your End‑Point Assessment.
  • Have a full UK manual driving licence (by the time of appointment).
  • Not be a member of the British National Party (BNP) or other relevant organisations.
  • Not have tattoos which could cause offence.
  • Not have more than six penalty points.
  • Not have served a prison sentence.

Diversity Statement

We are only as good as our people. It’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti‑racist police service. We promise to challenge injustice, ensure fairness and uphold anti‑racist principles in both our organisation and our communities.

Benefits

  • Starting salary of £28,914 plus unsocial hours shift allowance of approximately £7,000 per year (pro rata).
  • Fully‑funded professional qualification – Level 4 Diploma in Community Policing Practice.
  • 177.6 hours per year annual leave, rising to 214.6 hours per year depending on your length of service.
  • A standard full‑time PCSO working day is 8.25 hour, this equates to approximately 21 days per year.
  • In addition, you will receive 8 Public Holiday days per year.
  • A competitive benefits package including pension, flexible benefits, employee assistance programme for advice and counselling, access to discounts / savings / cash‑back rewards.
  • A progressive approach to flexible working, enhanced maternity and paternity leave and potential for a career break (after two years' service).
  • Opportunities to join various support networks, staff associations and sports clubs.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding noreply@surreysussexpolice.as.recruitmail.com to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployed employees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process. Please note that not all jobs are available for internal candidates across both Forces, the current agreed recruitment principles are: Vacancies in collaborated units are available to all officers and staff across both Forces. Vacancies in non‑collaborated units are only available to officers and staff within the Force with the vacancy unless it is advertised externally. If the vacancy is advertised externally and an officer or member of staff from the other Force is successful it will result in a transfer of employment.

Police Community Support Officer employer: Surrey Police

As a Police Community Support Officer in Sussex, you will be part of a dedicated team committed to making a real difference in the community. The role offers a competitive salary, extensive benefits including a fully-funded professional qualification, and a supportive work culture that values diversity and employee growth. With opportunities for flexible working and involvement in various support networks, this position not only provides meaningful work but also fosters personal and professional development in a vibrant community setting.
Surrey Police

Contact Detail:

Surrey Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Police Community Support Officer

✨Tip Number 1

Get to know the community! As a PCSO, building relationships is key. Spend time in local areas, chat with residents, and understand their concerns. This will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Practice your communication skills! You’ll need to reassure the public and handle various situations. Role-play scenarios with friends or family to get comfortable with different types of conversations you might have on the job.

✨Tip Number 3

Show your passion for community safety! When you’re networking or interviewing, share your thoughts on local issues and how you’d tackle them. This demonstrates your commitment and understanding of the PCSO role.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and what we’re looking for. Don’t miss out on this opportunity!

We think you need these skills to ace Police Community Support Officer

Community Engagement
Conflict Resolution
Communication Skills
Problem-Solving Skills
Patrol Skills
Relationship Building
Intelligence Gathering
CCTV Evidence Collection
Crime Prevention Advice
Public Safety Awareness
Adaptability
Teamwork
Empathy
Crisis Management

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you passionate about being a PCSO.

Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience or skills that align with the responsibilities of a PCSO, like community engagement or problem-solving. We love seeing how you connect with our values!

Check Your Details: Before hitting send, double-check all your details. Make sure your contact information is correct and that you've met all the qualifications listed in the job description. We want to hear from you, so let’s make it easy!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our organisation there.

How to prepare for a job interview at Surrey Police

✨Know Your Community

Before the interview, take some time to research the local community in Sussex. Understand the key issues they face and think about how you can contribute to solving them as a PCSO. This will show your genuine interest in the role and your commitment to making a difference.

✨Demonstrate Your People Skills

As a PCSO, building relationships is crucial. Prepare examples from your past experiences where you've successfully interacted with diverse groups or resolved conflicts. Highlight your ability to communicate effectively and reassure the public, as this is a big part of the job.

✨Showcase Your Problem-Solving Abilities

Think of specific situations where you've had to tackle challenges or provide support in difficult circumstances. Be ready to discuss how you approached these situations and what the outcomes were. This will demonstrate your capability to handle the varied scenarios a PCSO might face.

✨Be Ready for Scenario Questions

Expect scenario-based questions during the interview. Practice responding to hypothetical situations related to anti-social behaviour or community engagement. This will help you articulate your thought process and decision-making skills, which are essential for a PCSO.

Police Community Support Officer
Surrey Police
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