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- Tasks: Support vulnerable victims and witnesses during remote evidence sessions.
- Company: Join Sussex Police as a volunteer in a meaningful role.
- Benefits: Gain hands-on experience, meet new people, and develop valuable skills.
- Why this job: Make a real difference in your community while supporting those in need.
- Qualifications: Good communication skills and customer service experience required.
- Other info: Travel expenses reimbursed and recognition for your valuable service.
The volunteer role is to support vulnerable victims and witnesses giving evidence in remote Live Link sites and Police Video‑Enabled Justice rooms in Hastings. The role includes setting up equipment and meeting & greeting the witness when they arrive at the Live Link location. This position works in conjunction with volunteers from Victim Support. You will be responsible for the practical management of the Live Link sites in Sussex on the day of the trial, enabling vulnerable victims and witnesses to give evidence away from a Court building. This includes Video‑Enabled Justice (VEJ) rooms within police stations and Remote Live Link sites located East, West and Central. Witness Care Officers within the Police Criminal Justice Unit (CJU) will liaise with you to assess your availability and provide details of venue, timings and any other relevant information that may affect how you interact with the victim or witnesses.
Key Responsibilities
- Ensure the Live Link room complies with current force guidelines.
- Set up and prepare all equipment in accordance with guidance.
- Act as the point of contact and meet the witness on arrival at the agreed location; remain with the witness while they are on police premises.
- Print, provide and shred the witness statement for familiarisation of evidence.
- Liaise with the Witness Care Officer from the Criminal Justice Unit once the victim/witness has left the location.
- Complete any mandatory training sessions to maintain professional development.
- Submit and claim expenses (mileage) to the Criminal Justice Managers within two months of the expenses being incurred.
Qualifications & Skills
- Familiarity with Microsoft Outlook and experience dealing directly with members of the public, providing a high level of customer service.
- Able to communicate effectively with a wide range of people.
- Able to work without direct supervision and demonstrate a high level of self‑management, motivation, drive, and determination.
- Able to demonstrate respect for the opinions, circumstances, and feelings of others.
- Possess a high level of integrity and resilience.
- Ability to work within agreed professional boundaries with colleagues within Sussex Police and externally.
Benefits
- Experience policing first‑hand.
- Meet new people and teams.
- Learn and develop your skills.
- Support your local community.
We will reimburse any travel expenses incurred while volunteering and have recognition schemes to formally acknowledge your service.
police support volunteer in Hastings employer: Surrey Police
Contact Detail:
Surrey Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land police support volunteer in Hastings
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities and skills mentioned in the job description. This way, when you chat with the team, you can show off your knowledge and passion for supporting vulnerable victims and witnesses.
✨Tip Number 2
Network like a pro! Reach out to current or former volunteers and staff at Sussex Police. They can give you insider tips on what it’s really like and how to stand out during your interactions.
✨Tip Number 3
Practice your communication skills! Since you'll be dealing with a wide range of people, it’s crucial to demonstrate your ability to connect with others. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest updates and opportunities directly from us at StudySmarter.
We think you need these skills to ace police support volunteer in Hastings
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a police support volunteer. We want to see how you can specifically contribute to supporting vulnerable victims and witnesses.
Showcase Your Communication Skills: Since you'll be interacting with a wide range of people, it's crucial to demonstrate your effective communication abilities in your written application. Use clear and concise language to show us you can connect with others easily.
Highlight Your Integrity and Resilience: This role requires a high level of integrity and resilience. Share examples from your past experiences that showcase these qualities, so we can see how you handle challenging situations while maintaining professionalism.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and keep track of your application. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Surrey Police
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a police support volunteer. Familiarise yourself with the Live Link process, the equipment you'll be using, and how to interact with vulnerable witnesses. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your People Skills
Since this role involves working closely with victims and witnesses, it's crucial to demonstrate your ability to communicate effectively and empathetically. Prepare examples from your past experiences where you've successfully supported or interacted with individuals in sensitive situations.
✨Highlight Your Self-Management Abilities
This position requires a high level of self-management and motivation. Be ready to discuss how you manage your time and tasks independently. Share specific instances where you've taken initiative or worked without direct supervision to achieve a goal.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and integrity. Think about potential challenges you might face in the role and how you would handle them. Practising these scenarios can help you articulate your thought process during the interview.