Facilities Coordinators in Hastings

The Facilities team form part of the wider Estates and Facilities department, responsible for managing the built environment within the police owned estate, ensuring that the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for 'front-end' service delivery of a wide range of Facilities Management (FM) services on behalf of both Police Forces, supporting our operational officers and staff in delivering their respective services.

The Facilities Coordinator plays a key role within the department, responsible for delivering a professional, efficient, and effective multi-disciplinary FM service that supports our core business of operational policing. Primarily responsible for the delivery of soft FM services, this important customer-facing role undertakes a wide range of day-to-day activities, including health and safety audits, contractor management, and proactive and reactive minor maintenance.

The role also involves monitoring outsourced contracts against service level agreements (SLAs) and key performance indicators (KPIs) to ensure high standards of service delivery and value for money are achieved, as well as responding to day-to-day queries. Facilities Coordinators play a pivotal role in supporting the delivery of larger departmental projects (including site refurbishments, redevelopment and decommissioning activities) as well as local office moves and relocations.

You will form part of a local team responsible for a diverse range of sites; from single offices in a shared building to 'multi-building' sites across geographical areas supporting a variety of departments often with individual needs and unique requirements. The role requires you hold a full driver's licence and have the ability to pass a Police driving assessment in order to drive a variety of police owned vehicles (up-to and including long wheel-based panel vans).

You will bring strong organisational skills and the ability to manage competing priorities, supported by a collaborative team environment. We take pride in our working environment and a sense of ownership and personal responsibility are vital in ensuring our buildings are safe, compliant and the best they can be. Communication is key, building working relationships with Estates & Facilities colleagues, contractors and with stakeholders at all sites. You will learn to anticipate the needs of stakeholders and building users, ensuring that core policing priorities are met.

FM based training will be provided, as will other mandatory Force and departmental courses, through a variety of mediums (including online, classroom, external providers and E&F colleagues). You will also gain knowledge, skills and experience from working alongside approved contractors who regularly attend site to undertake specialised works, therefore an inquisitive approach and ability to learn will assist as FM is a constantly evolving industry. This paired with the unique setting of working within a police environment will always present new challenges and innovative solutions to enhance your continued professional development.

• A desire to undertake training to enhance knowledge and develop skills.
• Full driving licence with the ability to pass a Police driving assessment.
• Excellent planning and organising skills with the ability to work to deadlines and manage competing priorities.
• Experience of working within and contributing towards team goals, whilst having the confidence to use own initiative to make dynamic, informed decisions to meet the needs of the service and stakeholders.
• Previous experience of undertaking minor repairs, improvements or working in a similar environment.
• Knowledge and experience of Microsoft software including, Outlook, Word and Excel.
• Knowledge of workplace health & safety with practical experience of buildings related legislation (including Fire, Legionella, COSHH, Asbestos, Lone working and working at height) would be advantageous.
• Previous experience of working in an FM environment is preferred, but not essential.
• IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a timeframe to be agreed with your line manager.

This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service. We are enthusiastic and proud to support operational policing through the provision of workplace environments that enable our officers and staff deliver their service to the public residing in Surrey & Sussex.

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

We take pride in looking after our people and offer a variety of benefits:

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On-site gyms and a range of sports clubs
• Generous and supportive parental leave
• Financial and mental wellbeing guidance and support
• Discounted contributory healthcare scheme