Facilities Coordinator (Caretaker) in Guildford

This role is within a unit where Surrey Police and Sussex Police work in collaboration, whilst remaining two separate legal entities/employers with different terms and conditions. Successful candidates may be appointed on the terms and conditions of employment of either Surrey Police or Sussex Police, depending on organisational requirements. A discussion will be held with the successful candidate to confirm the details of location, salary, allowances and hours.

Division / Department - Estates and Facilities Management

Grade - Grade D

Status - Full Time and Part Time Available

Contract Type - Permanent

Salary Grade Range - £26,162 - £29,670

Working Hours - 36.0 Hours per Week

Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Facilities team form part of the wider Estates and Facilities department, responsible for managing the built environment within the police owned estate, ensuring that the buildings remain compliant, safe and support the effective delivery of policing in Surrey & Sussex. The Facilities teams are responsible for ‘front-end’ service delivery of a wide range of Facilities Management (FM) services on behalf of both Police Forces, supporting our operational officers and staff in delivering their respective services.

The Facilities Coordinator is a key role within the department responsible for delivering a professional, efficient and effective multi-disciplined FM service supporting our core business of operational policing. Largely responsible for the delivery of our Soft FM function, this important customer facing role provides a variety of day-to-day activities including pro-active & re-active minor maintenance, Health & Safety (H&S) auditing, administrative support, contractor management and monitoring outsourced contracts against service level agreements and Key Performance Indicators ensuring an excellent professional service and value for money are achieved.

Facilities Coordinators play a pivotal role in supporting the delivery of larger departmental projects including site refurbishments, redevelopment and decommissioning activities as well as local office moves and relocations. You will form part of a local team responsible for a diverse range of sites; from single offices in a shared building to ‘multi-building’ sites across geographical areas supporting a variety of departments often with individual needs and unique requirements. Therefore, it is essential you hold a full driver’s licence and have the ability to pass a Police driving assessment in order to drive a variety of police owned vehicles.

Resilient and self-motivated with excellent planning and organising skills, you will be required to effectively balance your scheduled workload whilst having an ability to adapt to changing priorities when required. Communication is key, building working relationships with Estates & Facilities colleagues, contractors and with stakeholders at all sites. You will learn to anticipate your customer’s needs and requirements, ensuring that core policing priorities are met.

FM based training will be provided, as will other mandatory Force and departmental courses, through a variety of mediums. You will also gain knowledge, skills and experience from working alongside approved contractors who regularly attend site to undertake specialised works, therefore an inquisitive approach and ability to learn will assist as FM is a constantly evolving industry.

We are seeking an individual with the following skills, knowledge and experience:

• A desire to undertake training to enhance knowledge and develop skills.
• Full driving licence with the ability to pass a Police driving assessment.
• Previous experience of undertaking minor repairs, improvements or working in a similar environment.
• Knowledge and experience of Microsoft software including Outlook, Word and Excel.
• Excellent planning and organising skills with the ability to work to deadlines and manage competing priorities.
• Experience of working within and contributing towards team goals, whilst having the confidence to use own initiative to make dynamic, informed decisions to meet the needs of the service and stakeholders.
• Knowledge of workplace health & safety with practical experience of buildings related legislation would be advantageous.
• Previous experience of working in an FM environment is preferred, but not essential.
• IOSH Managing Safety, or equivalent qualification, is preferable, but if not, there will be a requirement to work towards this within a time-frame to be agreed with your line manager.

This is an opportunity to work in a unique environment which will allow you to develop your FM skills, knowledge and experience in a public service. Benefits include:

• Competitive salary – with annual incremental rises within salary banding.
• Career progression and training opportunities.
• Local government pension scheme.
• Generous annual leave entitlement.
• Discount schemes.
• Access to Financial and mental wellbeing guidance and support.
• Sports, social and network groups.
• Opportunity to work alongside front line operational officers.