Surrey Police Service is seeking Control and Contact Handlers based at Lewes to be the first point of contact for the public across 999, 101, and online channels. You will assess, log, and respond to calls while maintaining empathy and calm under pressure in a fast-paced, 24/7 environment.
The role requires handling distressed callers, prioritising information, and working shifts including nights and weekends. Training and ongoing development are provided.
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Emergency Control & Contact Handler (24/7) in Lewes employer: Surrey Police Service
Surrey Police is an excellent employer, offering a supportive work culture that values organisation and attention to detail. As an Access Control Coordinator, you will benefit from a structured environment with regular hours, opportunities for professional growth, and the chance to contribute to the safety and security of the community. Working at Surrey Police Headquarters not only provides a fulfilling role but also fosters collaboration across departments, ensuring a meaningful impact in your position.
