At a Glance
- Tasks: Welcome patients, manage appointments, and support our clinical team with admin tasks.
- Company: Join a passionate orthodontic practice dedicated to creating confident smiles.
- Benefits: Company pension, professional growth opportunities, and a supportive team environment.
- Other info: Enjoy a warm, inviting workplace with opportunities for career advancement.
- Why this job: Be the friendly face that makes a difference in patients' lives every day.
- Qualifications: Experience in reception or customer service, with strong communication skills.
The predicted salary is between 24000 - 36000 £ per year.
Orthodontic Receptionist – West Street Orthodontic Practice (Farnham, Surrey)
At West Street Orthodontic Practice, we’re passionate about creating confident smiles and transforming lives through personalised orthodontic care. Our mission is simple — to deliver exceptional service with compassion, integrity, and professionalism.
What We Offer
- Company Pension
- Opportunities for professional growth within our expanding practice group
- A supportive, welcoming team environment that values compassion and excellence
About the Role
As our Orthodontic Receptionist, you’ll be the first point of contact for our patients — greeting them with a smile, ensuring a smooth check‑in process, and supporting our clinical team with day‑to‑day administration. You’ll play a key role in maintaining an organised, efficient, and caring environment.
(Please note: This role may include occasional cover at our sister practice in Godalming.)
Key Responsibilities
- Welcome patients and manage appointment scheduling
- Handle calls and provide information about our treatments and services
- Maintain accurate patient records and confidentiality
- Process payments and billing
- Support administrative duties and collaborate with the clinical team
- Keep our reception area warm, tidy, and inviting
What We’re Looking For
- Prior experience in a busy reception or customer service environment (essential)
- Excellent communication and organisation skills
- A proactive, detail‑oriented approach
- Ability to maintain confidentiality and handle sensitive information professionally
Working Hours
Monday to Thursday: 9:00 – 18:00
Apply now and help us create smiles that last a lifetime.
Send your CV to tc@surrey-orthodontics.com
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative
Industries
Medical Practices
Get notified about new Receptionist jobs in Godalming, England, United Kingdom.
Orthodontic Receptionist in Godalming employer: Surrey Orthodontics Group
At West Street Orthodontic Practice, we pride ourselves on fostering a supportive and welcoming team environment where compassion and excellence are at the forefront of our service. As an Orthodontic Receptionist in Farnham, you'll enjoy opportunities for professional growth within our expanding practice, alongside a competitive company pension and the chance to make a meaningful impact on our patients' lives every day.
StudySmarter Expert Advice🤫
We think this is how you could land Orthodontic Receptionist in Godalming
✨Tip Number 1
Make sure to research West Street Orthodontic Practice before your interview. Knowing about their mission and values will help you connect with the team and show that you're genuinely interested in being part of their compassionate environment.
✨Tip Number 2
Practice your communication skills! As an Orthodontic Receptionist, you'll be the first point of contact for patients. Role-play with a friend or family member to get comfortable with greeting patients and answering common questions about treatments.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and approachable. A tidy appearance will reflect your attention to detail, which is crucial for maintaining patient records and handling sensitive information.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join our welcoming team at West Street Orthodontic Practice.
We think you need these skills to ace Orthodontic Receptionist in Godalming
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and our mission of creating confident smiles.
Tailor Your CV:Make sure to tailor your CV to highlight your experience in customer service or reception roles. We’re looking for those excellent communication and organisation skills, so showcase them clearly!
Be Professional Yet Friendly:Remember, as an Orthodontic Receptionist, you’ll be the first point of contact for our patients. Use a friendly tone in your application while maintaining professionalism to reflect the warm environment we strive for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Let’s create smiles together!
How to prepare for a job interview at Surrey Orthodontics Group
✨Know the Practice Inside Out
Before your interview, take some time to research West Street Orthodontic Practice. Familiarise yourself with their mission, values, and the services they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
As an Orthodontic Receptionist, you'll be the first point of contact for patients. Prepare examples from your past experiences where you've provided excellent customer service. Highlight your ability to handle difficult situations with compassion and professionalism.
✨Practice Common Interview Questions
Anticipate questions related to your organisational skills, ability to maintain confidentiality, and how you manage a busy reception environment. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. A smart appearance reflects your respect for the role and the practice, setting a positive tone right from the start.
