At a Glance
- Tasks: Manage transactions and provide excellent customer service in a dynamic environment.
- Company: Join a supportive local government team in Surrey Heath.
- Benefits: Enjoy hybrid working, generous leave, and a local government pension scheme.
- Other info: Flexible hours, free parking, and subsidised gym membership available.
- Why this job: Make a difference in your community while developing your skills.
- Qualifications: Customer care experience and strong prioritisation skills are essential.
The predicted salary is between 27161 - 31812 € per year.
Salary range: £27,161 – £31,812 per annum
Grade: SH04
Contract: Permanent
Hours: 37 per week
Location: Surrey Heath House, Knoll Road, Camberley
Training will be provided. You must be reliable, confident, and able to prioritise and work under pressure. Experience dealing with customers and excellent customer-care skills are required.
Benefits:
- Hybrid and flexible working arrangements.
- Computer equipment (laptop) provided.
- Minimum 23 days’ annual leave rising to 28 days after 5 years of service plus bank holidays.
- Local government pension scheme.
- Free parking for all employees.
- Payment of a professional membership fee.
- Subsidised gym membership at Places Leisure Centre.
- Discounts via My Staff Shop scheme.
Closing date: 10th May 2026
Interview date: 13th
Transactions Officer in Surrey employer: Surrey Heath Borough Council
As a Transactions Officer at Surrey Heath House, you will join a supportive and dynamic work environment that prioritises employee well-being and professional growth. With benefits such as hybrid working arrangements, generous annual leave, and access to subsidised gym memberships, the company fosters a culture of balance and health. Additionally, the opportunity for training and development ensures that you can advance your career while enjoying the perks of working in a vibrant community.
Contact Detail:
Surrey Heath Borough Council Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Transactions Officer in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to customer care. We recommend doing mock interviews with friends or family to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Bring examples of how you've dealt with customers effectively in past roles. This will help you stand out as a reliable candidate who can handle pressure and prioritise tasks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Transactions Officer in Surrey
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transactions Officer role. Highlight your customer care skills and any relevant experience that shows you can handle pressure and prioritise tasks effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention specific examples of how you've dealt with customers and managed your workload in the past.
Show Your Personality:We want to see the real you! Don’t be afraid to let your personality shine through in your application. Being reliable and confident is key, so show us how you embody these traits.
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s straightforward and ensures your application goes directly to us, making it easier for us to review your details.
How to prepare for a job interview at Surrey Heath Borough Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the role of a Transactions Officer. Familiarise yourself with the key responsibilities and skills required, especially around customer care and prioritising tasks under pressure. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Care Skills
Since experience dealing with customers is crucial for this role, prepare specific examples from your past work where you excelled in customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to handle customer interactions effectively.
✨Practice Common Interview Questions
Anticipate common interview questions related to the role, such as how you manage your time or deal with pressure. Practising your responses can help you articulate your thoughts clearly during the interview. Consider doing mock interviews with a friend or family member to build your confidence.
✨Ask Insightful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or what success looks like in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
