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- Tasks: Process and manage council transactions with speed and accuracy.
- Company: Join Surrey Heath Borough Council, dedicated to community engagement and customer service.
- Benefits: Enjoy hybrid working, generous leave, pension scheme, and gym discounts.
- Other info: Flexible hours and supportive culture with training provided.
- Why this job: Make a difference in local government while developing your finance skills.
- Qualifications: AAT or equivalent qualification; customer care experience is essential.
The predicted salary is between 27161 - 31812 £ per year.
Salary range: £27,161 – £31,812 per annum
Grade: SH04
Contract: Permanent
Hours: 37 per week
Location: Surrey Heath House, Knoll Road, Camberley & remote
We are part of Surrey Heath Borough Council's commitment to community engagement and excellent customer service. We welcome an innovative and supportive culture.
About the Role
Your main responsibilities include:
- Providing fast and accurate processing, recording, and posting of the council’s transactions.
- Ensuring debts and invoices are paid promptly.
- Accounting for VAT, administering credit card and procurement card programmes.
- Completing reconciliations.
About You
We would like you to hold an AAT or equivalent accountancy qualification and to have an understanding of Local Government Services and Regulations. Experience with the Civica financial system is an advantage but not essential; training will be provided. You must be reliable, confident, and able to prioritise and work under pressure. Experience dealing with customers and excellent customer‑care skills are required.
Benefits
- Hybrid and flexible working arrangements.
- Computer equipment (laptop) provided.
- Minimum 23 days’ annual leave rising to 28 days after 5 years of service plus bank holidays.
- Local government pension scheme.
- Free parking for all employees.
- Payment of a professional membership fee.
- Subsidised gym membership at Places Leisure Centre.
- Discounts via My Staff Shop scheme.
Closing date: 10th May 2026
Interview date: 13th & 14th May 2026
Contact details: Michelle Smith, Senior Accountant, 01276 707265, Michelle.Smith@surreyheath.gov.uk
Equal Opportunities
Surrey Heath Borough Council is committed to equality of opportunity in employment and welcomes applications from all sectors of the community.
Transactions Officer in Camberley employer: Surrey Heath Borough Council
Contact Detail:
Surrey Heath Borough Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transactions Officer in Camberley
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Surrey Heath Borough Council. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to transactions and customer service. We recommend using the STAR method to structure your answers – it really helps to showcase your skills!
✨Tip Number 3
Show off your personality! During the interview, let your confidence shine through. Remember, they’re looking for someone reliable and able to handle pressure, so share examples that highlight these traits.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Transactions Officer in Camberley
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your AAT qualification and any relevant experience with financial systems, even if it's not Civica.
Craft a Compelling Cover Letter: Use your cover letter to showcase your understanding of local government services and regulations. Share specific examples of how you've provided excellent customer service in previous roles.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We want to see your qualifications and experiences without wading through unnecessary fluff!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Surrey Heath Borough Council
✨Know Your Numbers
Brush up on your accounting knowledge, especially around VAT and local government regulations. Be ready to discuss how you would handle specific transactions or reconciliations, as this will show your understanding of the role.
✨Customer Care Counts
Since excellent customer care skills are a must, think of examples from your past experiences where you successfully dealt with customers. Prepare to share these stories during the interview to demonstrate your ability to engage effectively with the community.
✨Familiarise Yourself with Civica
While experience with the Civica financial system isn't essential, showing that you've done your homework can set you apart. Look into its features and functionalities, and be prepared to discuss how you would adapt to using it in your role.
✨Show Your Reliability
The council values reliability and the ability to work under pressure. Think of situations where you've had to prioritise tasks or meet tight deadlines, and be ready to explain how you managed those challenges effectively.