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- Tasks: Process and manage financial transactions while ensuring prompt payments and accurate records.
- Company: Join Surrey Heath Borough Council, dedicated to community engagement and excellent service.
- Benefits: Enjoy flexible working, generous leave, pension scheme, and discounts on gym memberships and shopping.
- Other info: Hybrid working options and supportive team culture for career growth.
- Why this job: Make a real difference in your community while developing your finance skills.
- Qualifications: AAT qualification preferred; customer care experience and reliability are key.
The predicted salary is between 27161 - 31812 £ per year.
Salary range: £27,161 - £31,812 per annum
Grade: SH 04
Contract: Permanent
Hours: 37 per week
Location: Surrey Heath House, Knoll Road, Camberley & remote
Join Surrey Heath Borough Council and be part of an organisation committed to delivery through meaningful community engagement and excellent customer service. We have a friendly and supportive staff culture with people who want to help make a real difference in our community for everyone that lives and works here. We welcome a culture of innovation and creativity by welcoming new ideas from everyone.
About the Role
We are seeking an enthusiastic, committed and well-organised team player to join our Finance Transactions & Systems team in delivering a professional and exceptional service to our suppliers, customers and the public. Your main role will be to provide fast and accurate processing, recording and posting of the Council’s transactions and ensuring that debts and invoices are paid promptly. You will also be involved in proper accounting for VAT, administering credit card and procurement card programmes and ensuring that reconciliations are completed.
About You
Ideally you will hold an AAT or equivalent accountancy qualification and have an understanding of Local Government Services and Regulations. Although not essential, experience of the Civica financial system would be an advantage. However, training and support will be provided for the successful candidate. You must be reliable, confident and have the ability to prioritise and work under pressure. You will have experience of dealing with customers and have excellent customer care skills.
Additional Information
Benefits: We are committed to providing a healthy work-life balance for our employees, with hybrid working and other flexible working arrangements on offer. A laptop will be provided for your role. We offer a generous benefits package including a minimum of 23 days’ annual leave rising to 28 days after 5 years’ service, plus Bank Holidays, a generous local government pension scheme, free parking for all employees and payment of a professional membership fee. As well as subsidised gym membership at our local Places Leisure Centre and great savings from supermarkets, shopping, cycle to work schemes and holidays via the My Staff Shop scheme.
Closing date: 10th May 2026
Interview date: 13th & 14th May 2026
Contact details: For an informal discussion, please contact Michelle Smith, Senior Accountant on 01276 707265, Michelle.Smith@surreyheath.gov.uk
Our Commitment: Surrey Heath Borough Council is committed to equality of opportunity in employment and service delivery and welcomes applications from all sectors of the community.
NO AGENCY CALLS PLEASE
Equal Opportunities: Surrey Heath Borough Council – Working for Equality. We welcome applications from all sections of the community.
Transactions Officer in Surrey employer: Surrey Heath BC- Internal
Contact Detail:
Surrey Heath BC- Internal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transactions Officer in Surrey
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Surrey Heath Borough Council. Understand their values and community initiatives. This will help you connect your skills to their mission and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience aligns with the role of Transactions Officer, especially your customer care skills and ability to work under pressure.
✨Tip Number 3
Dress the part! Even if the interview is remote, make sure you look professional. It shows respect for the opportunity and helps you feel more confident. Plus, it sets a positive tone for the conversation.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Transactions Officer in Surrey
Some tips for your application 🫡
Be Honest About Your Driving Licence: When the application form asks if you have a driving licence and access to a car, just say yes! Even though it’s not relevant to the role, it’s a quick way to keep your application moving forward.
Show Off Your Customer Care Skills: Make sure to highlight your experience dealing with customers in your application. We love candidates who can demonstrate excellent customer care skills, so don’t hold back!
Tailor Your Application: Take a moment to read through the job description and align your skills and experiences with what we’re looking for. A tailored application shows us you’re genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups, and you’ll find all the info you need there!
How to prepare for a job interview at Surrey Heath BC- Internal
✨Know Your Numbers
Brush up on your accounting knowledge, especially around local government services and regulations. Be prepared to discuss how you would handle transactions, VAT accounting, and reconciliations. This shows you’re not just a fit for the role but also genuinely interested in the work.
✨Customer Care is Key
Since this role involves dealing with suppliers and customers, think of examples where you've provided excellent customer service. Be ready to share how you’ve resolved issues or improved processes in previous roles. This will highlight your ability to prioritise and work under pressure.
✨Familiarise Yourself with Civica
If you have any experience with the Civica financial system, make sure to mention it. If not, do a bit of research on it beforehand. Showing that you’re proactive about learning new systems can really impress the interviewers.
✨Ask Thoughtful Questions
Prepare some questions about the team culture, the challenges they face, or how they measure success in the role. This not only shows your interest in the position but also helps you gauge if the company is the right fit for you.