Service Excellence Lead – Administrative Operations in Thames Ditton
Service Excellence Lead – Administrative Operations

Service Excellence Lead – Administrative Operations in Thames Ditton

Thames Ditton Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead administrative teams to enhance service quality and drive improvements in healthcare delivery.
  • Company: A dynamic healthcare partnership focused on patient care and operational excellence.
  • Benefits: Competitive salary, professional development, and a chance to make a real difference.
  • Why this job: Join a team dedicated to improving healthcare services and patient experiences.
  • Qualifications: Proactive attitude, strong teamwork skills, and experience in administrative support.
  • Other info: Opportunity for continuous improvement and career growth in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

A healthcare partnership in the UK is seeking a Service Support Manager to lead the administrative teams at East Elmbridge PCN and Molesey Community Hospital. This role entails ensuring high-quality business support, driving service improvements, and managing performance and training.

The ideal candidate should be proactive and collaborative, dedicated to enhancing administrative services and patient care through effective teamwork and support. This position offers a unique opportunity to improve efficiencies while promoting continuous improvement in healthcare delivery.

Service Excellence Lead – Administrative Operations in Thames Ditton employer: Surrey Downs Health & Care Partnership

Join a forward-thinking healthcare partnership that prioritises employee development and fosters a collaborative work culture. As a Service Excellence Lead, you will benefit from comprehensive training programmes, opportunities for career advancement, and a supportive environment dedicated to enhancing patient care. Located in the vibrant community of East Elmbridge, this role offers a chance to make a meaningful impact while enjoying a fulfilling work-life balance.
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Contact Detail:

Surrey Downs Health & Care Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Excellence Lead – Administrative Operations in Thames Ditton

Tip Number 1

Network like a pro! Reach out to current or former employees at the healthcare partnership. A friendly chat can give us insider info on what they value in a Service Support Manager.

Tip Number 2

Prepare for the interview by researching common questions for leadership roles in healthcare. We should also think about how our past experiences align with their focus on service improvements and teamwork.

Tip Number 3

Showcase our proactive side! During interviews, share specific examples of how we've driven performance improvements in previous roles. This will highlight our dedication to enhancing administrative services.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining their team.

We think you need these skills to ace Service Excellence Lead – Administrative Operations in Thames Ditton

Leadership Skills
Team Collaboration
Performance Management
Training and Development
Service Improvement
Proactivity
Administrative Support
Healthcare Knowledge
Efficiency Improvement
Continuous Improvement
Communication Skills
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the role of Service Excellence Lead. Highlight your experience in managing administrative teams and driving service improvements, as these are key aspects of the job.

Showcase Your Skills: Don’t forget to showcase your proactive and collaborative skills in your application. Use specific examples that demonstrate how you've enhanced services or improved efficiencies in previous roles.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about improving healthcare delivery and how your background makes you the perfect fit for this role.

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

How to prepare for a job interview at Surrey Downs Health & Care Partnership

Know Your Stuff

Make sure you understand the ins and outs of administrative operations in healthcare. Brush up on key concepts like service improvements and performance management, as these will likely come up during your chat.

Show Your Collaborative Spirit

Since this role is all about teamwork, be ready to share examples of how you've worked effectively with others in the past. Highlight any experiences where you’ve driven improvements through collaboration.

Be Proactive in Your Approach

Demonstrate your proactive nature by discussing initiatives you've taken in previous roles. Think about times when you identified a problem and took the lead in finding a solution—this will show you're dedicated to enhancing services.

Ask Insightful Questions

Prepare some thoughtful questions about the team dynamics and ongoing projects at East Elmbridge PCN and Molesey Community Hospital. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.

Service Excellence Lead – Administrative Operations in Thames Ditton
Surrey Downs Health & Care Partnership
Location: Thames Ditton

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