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- Tasks: Support clinicians and manage a small team to ensure smooth clinical operations.
- Company: Join a friendly, supportive team at Surrey Downs Health & Care.
- Benefits: Flexible roles, career progression, and a focus on work-life balance.
- Why this job: Make a real difference in patient care while developing your skills.
- Qualifications: Experience in administration and a passion for healthcare.
- Other info: Great opportunities for growth in a dynamic healthcare environment.
The predicted salary is between 36000 - 60000 £ per year.
Surrey Downs Health & Care is a friendly and very supportive team that develops strong relationships and inspires each other. We understand the importance of diverse life commitments and offer roles that will suit you. Whether you are seeking career progression, focusing on family care, or want to work with outstanding colleagues, we provide flexibility and support.
Job Overview
The role involves contributing to team management and the development of innovative practice, responsible for the assessment of care needs and the development, implementation and evaluation of holistic care packages.
Responsibilities
- Provide a high-quality efficient administration service to clinicians, team leaders and clinical managers across services to support the smooth running of clinical services.
- Provide a high-quality customer-first point-of-contact service, including reception or telephone helpline services, and support clinicians to coordinate their clinical workload.
- Provide day-to-day co-ordination of a small delegated team of administrators delivering specific services such as clinic reception, hospital out-patient clinic reception, ward admissions, general administration, as appropriate to the business unit.
- Support patient-experience activities: develop, update and distribute patient leaflets within clinical services and liaise with clinical teams to ensure timely information is provided for complaints responses.
- Support the Communications team, including simple updates on the intranet and the Surrey Downs Health & Care website (training will be given) and supporting communications campaigns (e.g. materials such as posters).
- Contribute to the review and evaluation of administrative systems, procedures and associated policies to make improvements and developments.
- Support the organisation in achieving the vision of excellence by promoting equal opportunities, fairness, equity and inclusion through best-practice working.
Role Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industries: Hospitals and Health Care
For further details / informal visits contact: Name: George Hilditch – Operational Manager – Email: george.hilditch@nhs.net – Telephone: 07917 233266
Administrator-Surrey Downs H&C in Leatherhead employer: Surrey Downs Health & Care Partnership
Contact Detail:
Surrey Downs Health & Care Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator-Surrey Downs H&C in Leatherhead
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Surrey Downs Health & Care on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the team culture and values. We love a candidate who understands our commitment to diversity and support, so show us how you align with that!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administration and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our awesome team!
We think you need these skills to ace Administrator-Surrey Downs H&C in Leatherhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Administrator role. Highlight your relevant experience in administration and how it aligns with the responsibilities mentioned in the job description. We want to see how you can contribute to our friendly team!
Showcase Your Customer Service Skills: Since this role involves providing a high-quality customer-first service, be sure to include examples of your customer service experience. Whether it's handling inquiries or supporting clinicians, let us know how you've excelled in similar situations.
Demonstrate Teamwork and Flexibility: We value strong relationships and teamwork, so share instances where you've worked collaboratively in a team setting. Also, mention any experiences that showcase your ability to adapt to diverse life commitments, as we offer flexibility in our roles.
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application promptly and can consider you for the role. We can't wait to hear from you!
How to prepare for a job interview at Surrey Downs Health & Care Partnership
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the responsibilities and how they align with your skills. This will help you articulate how you can contribute to the team and support the smooth running of clinical services.
✨Showcase Your Customer Service Skills
Since the role involves providing a high-quality customer-first point-of-contact service, prepare examples from your past experiences where you've excelled in customer service. Highlight your ability to handle inquiries efficiently and support clinicians in coordinating their workload.
✨Demonstrate Team Coordination Experience
As you'll be coordinating a small team of administrators, think of specific instances where you've successfully managed or supported a team. Discuss your approach to teamwork, communication, and how you ensure everyone is on the same page to deliver excellent service.
✨Emphasise Your Commitment to Improvement
The role requires contributing to the review and evaluation of administrative systems. Be ready to discuss any previous experiences where you've identified areas for improvement and implemented changes. This shows your proactive attitude towards enhancing processes and supporting the organisation's vision of excellence.
