Care Co-Ordinator-Surrey Downs H&C

This is an exciting and innovative role which will involve working alongside community GPs, paramedics, pharmacists, district nurses and a growing team of care co‐ordinators and administrators to wrap care around our population as a 'one team' approach providing co‐ordination and navigation of care and support to our patients.

Key Responsibilities:

• Take referrals for individuals or proactively identify people who could benefit from support through care co‐ordination.
• Have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs.
• Work towards increasing patients' understanding of how to manage and develop health and wellbeing through offering advice and guidance.
• Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.
• Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people – this could include the initial identification of carers onto the carer register.
• With training support people to develop and implement personalised care and support.

Surrey Downs Health and Care delivers care closer to people's own communities through our Primary Care Networks, Community Hospitals, Specialist Services and our innovative partnership of local NHS organisations. Surrey Downs Health & Care has a track record of providing person‐centered care that goes beyond organisational boundaries to do what is best for the individual. By bringing together our expertise, we can improve patient care and enable local people to access the right support, care and treatment more easily than ever before.