At a Glance
- Tasks: Coordinate care for patients, working with a diverse healthcare team to provide support.
- Company: Surrey Downs Health and Care, a community-focused organisation.
- Benefits: Competitive salary, part-time hours, and opportunities for professional development.
- Other info: Join a supportive team dedicated to improving community health.
- Why this job: Make a real difference in people's lives while gaining valuable experience in healthcare.
- Qualifications: NVQ Level 3 in adult care or equivalent, and a valid driving licence.
The predicted salary is between 29812 - 32715 £ per year.
This is an exciting and innovative role which will involve working alongside community GPs, paramedics, pharmacists, district nurses and a growing team of care co-ordinators and administrators to wrap care around our population as a ‘one team’ approach providing co-ordination and navigation of care and support to our patients.
Main duties of the job:
- Take referrals for individuals or proactively identify people who could benefit from support through care co-ordination and have a positive, empathetic and responsive conversation with the person and their family and carer(s) about their needs.
- Work towards increasing patients’ understanding of how to manage and develop health and wellbeing through offering advice and guidance.
- Develop an in-depth knowledge of the local health and care infrastructure and know how and when to enable people to access support and services that are right for them.
- Work with the wider PCN, MDTs, and the social prescribing service to look at how carers can support people, including identifying carers onto the carer register.
- With training support people to develop and implement personalised care and support.
Detailed job description and main responsibilities:
- Making and managing appointments for patients, related to primary, secondary, community, local authority, statutory, and voluntary organisations.
- Help people transition seamlessly between secondary and community care services, conducting follow‑up appointments, and supporting people to navigate through the wider health and care system.
- Identify when action or additional support is needed, alerting a named clinical contact in addition to relevant professionals, and highlighting any safety concerns.
- Keep accurate and up-to-date records of contacts, appropriately using GP and other records systems relevant to the role, adhering to information governance and data protection legislation.
Person specification:
- Car Driving Licence
- NVQ Level 3 in adult care - advanced level or equivalent qualifications or working towards
- Intermediate knowledge of IT systems, databases and software programmes such as Outlook, Word, Excel, PowerPoint.
Experience:
- Significant administrative/secretarial experience including initiating and maintaining office systems
- Demonstrable experience in dealing with the public and dealing with sensitive and confidential information
Knowledge:
- Knowledge of health and social care or the voluntary sector
Care Co-Ordinator in Epsom employer: Surrey Downs Health and Care
Surrey Downs Health and Care is an exceptional employer, offering a supportive and collaborative work environment where care co-ordinators play a vital role in enhancing community health. With a focus on employee development and a commitment to innovative healthcare solutions, staff enjoy opportunities for growth while making a meaningful impact in the lives of patients. Located in Epsom Downs, the organisation fosters a culture of teamwork and compassion, ensuring that every team member feels valued and empowered in their role.
Contact Details:
Surrey Downs Health and Care Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Co-Ordinator in Epsom
✨Dive into Professional Networks
Check out local professional associations in health sciences. They often host networking events where you can meet people already working in the field and may even hear about part-time opportunities before they’re advertised!
✨Tap into Your University’s Career Services
If you’re still studying or recently graduated, don’t forget to make the most of your university’s career services. They frequently post part-time openings and may even know of some tailored for health sciences students.
✨Volunteer for Extra Experience
Consider volunteering at healthcare facilities or community health organisations. It’s a great way to gain relevant experience, build your network, and may lead directly to part-time job offers. Plus, it looks fantastic on your CV!
✨Search for Local Job Boards
Keep an eye on local job boards and websites specific to healthcare administration in your area. Sites filled with local job openings can offer part-time positions that might fly under the radar but could be perfect for you to jump into!
We think you need these skills to ace Care Co-Ordinator in Epsom
Some tips for your application 🫡
Tailor Your CV to the Health Sciences Field:When you're applying for a part-time role in health sciences administration at Surrey Downs Health and Care, make sure your CV highlights relevant experience in the healthcare sector. Include any internships or volunteer work in health settings, and showcase skills like organisation, communication, and familiarity with healthcare regulations. This will help us see how you fit into the team right from the get-go!
Highlight Your Administrative Skills:In the health sciences arena, administrative skills are crucial. Make sure to showcase experiences where you managed schedules, maintained records, or supported healthcare professionals in their tasks. Be specific about the tools and tools or software you’ve used, as this can set you apart from other candidates.
Emphasise Your Learning Mindset:For a part-time role like this, we’re looking for someone eager to learn and grow. Your cover letter is the perfect place to express your motivation for getting into health sciences administration. Share your career goals and what excites you about this field—passion often makes a lasting impression!
Apply Through Our Website!:Don't forget to complete your application through our website. It’s the easiest way for us to track your application and ensures you get all the relevant updates. Plus, we’ve streamlined the process to make it as smooth as possible—you've got this!
How to prepare for a job interview at Surrey Downs Health and Care
✨Show Off Your Organisation Skills
In health sciences administration, being organised is key! Be ready to discuss how you manage multiple tasks and prioritise your work. Maybe share a story from your past where you successfully managed a heavy workload or improved a process – it’ll show how you can handle the part-time role effectively at Surrey Downs Health and Care.
✨Brush Up on Relevant Software
You’ll likely be using specific health administration software, so get familiar with tools like Electronic Health Records (EHR) systems or practice management software. If you’ve had experience with any of these, be sure to highlight that during your interview, it’ll set you apart from other candidates.
✨Display Your Flexibility and Availability
Since this is a part-time role, be prepared to discuss your availability and how you plan to manage your time effectively. It’s crucial for employers to see that you're flexible and can fit into their schedule – be proactive in demonstrating your readiness to adapt to their needs at Surrey Downs Health and Care.
✨Highlight Your Passion for Healthcare
Express your genuine interest in health sciences and how you want to contribute to the wellbeing of the community. Sharing a personal story or motivation that led you to apply for this specific role at Surrey Downs Health and Care can really resonate with interviewers and show your commitment to the field.
