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- Tasks: Lead and manage tour guides while enhancing visitor experiences.
- Company: Prominent sports organisation in Greater London with a vibrant culture.
- Benefits: Flexible hours, competitive pay of £18.40 per hour, and a dynamic work environment.
- Why this job: Join a passionate team and create unforgettable experiences for sports fans.
- Qualifications: Experience in team management and event delivery is essential.
- Other info: 12-month fixed term contract with opportunities for growth.
The predicted salary is between 18 - 22 £ per hour.
A prominent sports organization in Greater London is seeking a Tour Supervisor for a 12-month fixed term contract. The role involves managing tour guides, optimizing tour offerings, and ensuring outstanding visitor experiences.
Applicants should have experience in managing teams and delivering events. The position offers flexibility with an average of 80 hours per month, with compensation of £18.40 per hour.
Applications must include a CV and cover letter by 13th February 2026.
Tour Operations Lead — Growth, Guides & Guest Experience employer: Surrey Cricket Club
Contact Detail:
Surrey Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tour Operations Lead — Growth, Guides & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to people in the sports and tourism industry, especially those who work with tour operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for guest experiences shine through. Share stories that highlight your team management skills and how you've made events unforgettable.
✨Tip Number 3
Research the organisation! Understand their tours, values, and what makes them tick. This knowledge will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Tour Operations Lead — Growth, Guides & Guest Experience
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and delivering events. We want to see how your skills align with the role of Tour Operations Lead, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about enhancing guest experiences and how you can optimise our tour offerings. Keep it engaging and personal – we love a bit of personality!
Showcase Your Flexibility: Since this role offers flexibility, mention your availability and willingness to adapt to varying schedules. We appreciate candidates who can manage their time effectively while ensuring outstanding visitor experiences.
Apply Through Our Website: To make sure your application gets to us without a hitch, apply directly through our website. It’s the best way to ensure we see your CV and cover letter before the deadline on 13th February 2026!
How to prepare for a job interview at Surrey Cricket Club
✨Know Your Stuff
Make sure you’re well-versed in the sports organisation’s history, values, and current tour offerings. This will not only show your enthusiasm but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Leadership Skills
Since the role involves managing tour guides, be prepared to discuss your previous experiences in team management. Share specific examples of how you’ve motivated a team or resolved conflicts to demonstrate your leadership style.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like a dissatisfied guest or a last-minute change in the tour schedule. Think through potential scenarios and have clear, concise responses ready to showcase your problem-solving skills.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the organisation. Inquire about their future plans for tours or how they measure guest satisfaction. This shows you’re thinking long-term and are genuinely interested in contributing.
