At a Glance
- Tasks: Deliver exceptional service and engage with Members and supporters during the cricket season.
- Company: Prominent sports club in London with a vibrant community.
- Benefits: Pro-rata salary of £30,784, social events, and annual leave.
- Why this job: Join a passionate team and enhance the supporter experience in an exciting sports environment.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Seasonal role with opportunities to connect with fellow sports enthusiasts.
The predicted salary is between 18470 - 38600 £ per year.
A prominent sports club in London is seeking a Supporter Services Executive to join their Ticketing, Membership and Supporter Services Team during the 2026 cricket season. The role involves delivering exceptional service, resolving queries, and engaging with Members and supporters.
Candidates should have strong communication skills, attention to detail, and a focus on customer experience.
This position offers a pro-rata salary of £30,784 and various benefits including social events and annual leave.
Member & Ticket Services Executive (Seasonal Cricket Role) employer: Surrey Cricket Club
Contact Detail:
Surrey Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member & Ticket Services Executive (Seasonal Cricket Role)
✨Tip Number 1
Network like a pro! Reach out to your connections in the sports industry, especially those who have worked with ticketing or membership services. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and problem-solving. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for cricket and the club! Research their history, values, and recent news. This knowledge will help you stand out during interviews and demonstrate your genuine interest in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Member & Ticket Services Executive (Seasonal Cricket Role)
Some tips for your application 🫡
Show Your Passion for Cricket: When writing your application, let your love for cricket shine through! We want to see how your enthusiasm for the sport can translate into exceptional service for our Members and supporters.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experience where you've successfully resolved queries or engaged with customers. We need team players who can connect with our supporters!
Pay Attention to Detail: In a role that involves ticketing and membership, attention to detail is crucial. Double-check your application for any errors and ensure that you provide clear and concise information about your experience.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our Ticketing, Membership and Supporter Services Team!
How to prepare for a job interview at Surrey Cricket Club
✨Know Your Cricket
Make sure you brush up on your cricket knowledge! Familiarise yourself with the club's history, recent performances, and key players. This will not only show your passion for the sport but also help you engage in meaningful conversations during the interview.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think of examples where you've successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Communication Skills
Since strong communication skills are crucial for this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult supporter or a ticketing issue, so be ready to demonstrate your ability to communicate effectively and empathetically.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask insightful questions about the team and the role. This shows your genuine interest and helps you understand what it’s like to work there. Consider asking about the challenges the team faces during the cricket season or how they measure success in supporter engagement.
