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For Companies At a Glance
- Tasks: Deliver exceptional service and engage with Members and supporters during the cricket season.
- Company: Prominent sports club in London with a vibrant community.
- Benefits: Pro-rata salary of £30,784, social events, and annual leave.
- Why this job: Join a passionate team and enhance the supporter experience in an exciting sports environment.
- Qualifications: Strong communication skills and attention to detail required.
- Other info: Seasonal role with opportunities to connect with fellow sports enthusiasts.
The predicted salary is between 18470 - 36894 £ per year.
A prominent sports club in London is seeking a Supporter Services Executive to join their Ticketing, Membership and Supporter Services Team during the 2026 cricket season. The role involves delivering exceptional service, resolving queries, and engaging with Members and supporters.
Candidates should have strong communication skills, attention to detail, and a focus on customer experience.
This position offers a pro-rata salary of £30,784 and various benefits including social events and annual leave.
Member & Ticket Services Executive (Seasonal Cricket Role) in London employer: Surrey Cricket Club
Contact Detail:
Surrey Cricket Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Member & Ticket Services Executive (Seasonal Cricket Role) in London
✨Tip Number 1
Network like a pro! Reach out to people in the sports industry, especially those connected to cricket. Attend events or join online forums where you can chat with current employees and get the inside scoop on what it’s really like to work in supporter services.
✨Tip Number 2
Show off your communication skills! When you get the chance to speak with potential employers, whether in interviews or casual chats, make sure to highlight your ability to engage with members and resolve queries effectively. It’s all about showcasing that customer experience focus!
✨Tip Number 3
Prepare for the unexpected! Think about common scenarios you might face in a ticketing or membership role and practice your responses. This will help you feel confident and ready to impress during any interview or assessment centre.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that seasonal cricket role. Plus, applying directly shows your enthusiasm and commitment to being part of our team!
We think you need these skills to ace Member & Ticket Services Executive (Seasonal Cricket Role) in London
Some tips for your application 🫡
Show Your Passion for Cricket: When you're writing your application, let your love for cricket shine through! We want to see how excited you are about the sport and how that passion can translate into exceptional service for our Members and supporters.
Highlight Your Communication Skills: Strong communication is key in this role. Make sure to showcase any relevant experience where you've successfully engaged with customers or resolved queries. We’re looking for clear, friendly, and effective communicators!
Attention to Detail Matters: In a role like this, details can make all the difference. Be sure to proofread your application and highlight any experiences where your attention to detail has led to positive outcomes. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Surrey Cricket Club
✨Know Your Cricket
Make sure you brush up on your cricket knowledge! Familiarise yourself with the club's history, recent performances, and key players. This will not only show your passion for the sport but also help you engage in meaningful conversations during the interview.
✨Customer Service Scenarios
Prepare for questions about customer service scenarios. Think of examples where you've successfully resolved issues or provided exceptional service. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Show Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. You might be asked to explain how you would handle a difficult supporter or a ticketing issue, so be ready to demonstrate your ability to communicate effectively and empathetically.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events, or how they measure success in supporter services. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
