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- Tasks: Enhance customer experiences and manage ticket sales for a prestigious sports club.
- Company: Join a renowned sports club in Greater London with a vibrant community.
- Benefits: Competitive salary, annual leave, event tickets, and professional development opportunities.
- Why this job: Be part of an exciting cricket season and engage with passionate Members.
- Qualifications: Strong communication skills and customer service experience required.
- Other info: Dynamic environment with opportunities to grow and develop your career.
The predicted salary is between 30000 - 31000 £ per year.
A prestigious sports club in Greater London is seeking a Supporter Services Executive to enhance customer experiences for over 20,000 Members during the cricket season.
Responsibilities include:
- Providing outstanding service
- Managing ticket sales
- Engaging with Members at events
The ideal candidate possesses:
- Strong communication skills
- Customer service experience
- The ability to work in a dynamic environment
This role offers a competitive salary of £30,784 per annum, along with numerous benefits including annual leave, event tickets, and ongoing professional development.
Seasonal Supporter Services Exec: Ticketing & Memberships employer: SURREY COUNTY CRICKET CLUB
Contact Detail:
SURREY COUNTY CRICKET CLUB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Supporter Services Exec: Ticketing & Memberships
✨Tip Number 1
Get to know the club and its culture! Research their values, recent events, and how they engage with their Members. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process. We all love a good chat about our passions!
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and ticketing. Think about scenarios where you've gone above and beyond for a customer. We want to hear those stories that showcase your skills!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining us at the club and ready to dive into the exciting world of supporter services.
We think you need these skills to ace Seasonal Supporter Services Exec: Ticketing & Memberships
Some tips for your application 🫡
Show Your Passion for Sports: When writing your application, let your love for sports shine through! Mention any relevant experiences or events you've attended that showcase your enthusiasm for cricket and how it connects to the role.
Highlight Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond to enhance customer experiences in previous roles. Share specific examples that demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the posting to show that you understand what we’re looking for in a Supporter Services Executive.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at SURREY COUNTY CRICKET CLUB
✨Know Your Stuff
Before the interview, make sure you research the sports club thoroughly. Understand their values, recent achievements, and how they engage with their Members. This knowledge will help you tailor your answers and show that you're genuinely interested in enhancing customer experiences.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you've provided outstanding customer service. Think about challenging situations you've handled and how you went above and beyond to meet customer needs. This will demonstrate your ability to thrive in a dynamic environment.
✨Engage with Enthusiasm
During the interview, express your passion for cricket and the role of supporter services. Engage with the interviewer by asking insightful questions about the club's initiatives and how you can contribute to improving Member experiences. Your enthusiasm can set you apart from other candidates.
✨Practice Makes Perfect
Conduct mock interviews with friends or family to practice your responses. Focus on articulating your thoughts clearly and confidently. This will help you feel more comfortable during the actual interview and allow you to present your best self when discussing ticket sales and event engagement.
