People & Culture Coordinator

The Position

As people and culture coordinator you will provide high-quality operational HR support across the full employee lifecycle, ensuring seamless processes, accurate data management, and a positive employee experience. This role acts as the first point of contact for HR queries, supports recruitment and onboarding, and maintains HR systems and documentation to ensure compliance and efficiency.

What you'll do

• Manage the full employee lifecycle from induction to exit, ensuring processes are efficient, accurate, and values-led.
• Oversee onboarding and offboarding, including exit interviews, equipment return, and system access.
• Monitor and manage staff absences, including annual leave, lieu days, and sickness.
• Coordinate maternity leave and other absence-related administration.
• Ensure all staff are correctly vetted prior to joining, including DBS checks and right-to-work documentation updating the Single Central Register as needed.
• Act as the ‘go-to' expert for the Club’s HR system and data integrity.
• Maintain up-to-date employee records and organisational structure.
• Manage the HR inbox.
• Create and distribute agreed reports to support workforce insights and decision-making.
• Conduct regular audits of HR documents and processes to ensure compliance.
• Draft job adverts, schedule interviews, and ensure a positive candidate experience.
• Support onboarding logistics and ensure all new starters are welcomed effectively.
• Produce and distribute employee letters and communications, maintaining accurate mailing lists.
• Update and maintain the Staff Club Hub, ensuring content is engaging and relevant.
• Take accurate minutes of meetings, including investigations and formal HR processes.
• Work closely with Safeguarding, EDI, and staffing operations teams to ensure alignment and compliance.
• Undertake ad hoc HR projects as required to support the wider People & Culture strategy.

Requirements

Essential

• Experience in a generalist HR or HR administration role.
• Strong understanding of HR processes, absence management, and compliance requirements.
• Proficiency in HR systems and data management.
• Excellent organisational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion.
• Experience coordinating recruitment and onboarding processes.

Desirable

• Experience maintaining HR platforms and generating workforce reports.
• Familiarity with safeguarding and EDI practices.
• Previous experience as a DBS ID Checker or similar vetting role.
• Experience supporting internal communications or employee engagement initiatives.

Benefits

At Surrey County Cricket Club, we are proud of the Club’s values, offering a friendly working environment where we want everyone to feel like they belong. No matter which area of the business you join, you'll find there are plenty of opportunities to learn new skills and develop a rewarding career. We also offer a comprehensive package of benefits including private healthcare, a performance-based bonus, life assurance, a non-contributory pension scheme, an employee assistance programme, up to 28 days holidays each year, complimentary staff tickets and membership passes, a free staff restaurant at the Kia Oval and local discounts.

We are committed to building and nurturing a diverse, inclusive, and equitable community where individuals from all backgrounds feel valued, respected, and empowered. We believe that diverse teams lead to stronger ideas and better outcomes. That is why we are committed to building an inclusive Club that reflects a wide range of backgrounds, experiences, and perspectives. We are keen to hear from people from all walks of life and especially encourage applications from those in underrepresented groups—your unique perspective matters to us.

Surrey County Cricket Club is committed to safeguarding and protecting the children, young people, and adults at risk that we work with. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our Club.

To Apply

Please apply with a CV and cover letter outlining why you are suitable for this role and stating current salary. Closing date for applications is Friday 23rd January 2026. The first stage of interviews will take place week commencing Monday 26th January 2026. We want to make all opportunities at Surrey County Cricket Club accessible to anyone who wants to apply. If submitting a written application is not the best way to tell us about your skills and experience, please let us know and we will discuss it with you.