Weekend Library Assistant - Oxted Library

Based at Oxted Library, the starting salary for this role is £12.42 per hour working 6 hours per week (Saturdays). The full-time equivalent salary is £23,322 per annum. We are looking for an enthusiastic and self-motivated Weekend Library Assistant to join our dedicated team. You will be based at Oxted Library, you will also be required to work at Caterham valley, Caterham Hill and Horley Libraries. Libraries are spaces for social interaction, learning and cultural experiences. Acting as an economic enabler providing support for local communities and businesses. Surrey\’s libraries offer vital services to all members of their communities. Rewards and Benefits 26 days\’ holiday (prorated for part time staff), rising to 28 days after 2 years\’ service and 31 days after 5 years\’ service Option to buy up to 2 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer\’s leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days year Learning and development hub where you can access a wealth of resources About the Team Surrey Libraries hold a unique place in our communities. They provide universal access through a programme of reading, learning digital, health and wellbeing activities. Our vision is for our libraries to become hubs of the community that all are proud of. With excellent customer service at its heart, we need people who share this passion to become more successful. About the Role There is something for everyone at Surrey\’s libraries and the same day never happens twice. The library is many different things to many different people. Curious readers come looking for their next adventure. Students meet to revise for their exams. Families gather for Storytime and Rhymetime. Special interest groups share their passions and older people access resources and secure their bus pass. Weekend Assistants greet each person with a positive attitude and resilient approach to any request. Customer service is at the forefront of the library service. They are busy, lively places to work. Requiring flexibility, creativity, and initiative. This could mean helping someone with a reading recommendation, thinking up new themes for book displays, planning events or assisting people with information and virtual services. Maintaining, presenting, and processing book stock is also a major part of the role. The role may include leading craft events, Rhymetime and Storytime sessions, and assisting with other activities directed at both children and adults. From time to time there will be a need for lone working or single staffing at this and other libraries in the area. Shortlisting Criteria As part of the application process, you will be asked to upload your CV answer the following questions. Please highlight your strengths and any transferable skills or experience: What has motivated you to apply for the Surrey Library Service? (150 words) Can you please provide an example when you either provided, or received, excellent customer service? (150 words) Our libraries are a vital community resource. Describe an instance where you observed or contributed to a community service making a positive impact. (150 words) Can you name 3 things you would do to attract more people to our libraries and what skills you have to help with this? (150 words)If shortlisted for interview, you will be sent interview questions in advance and you will be asked to read a short story. The job advert closes at 23:59 on 07/09/25 with interviews planned for 16/09/25. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas. Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where: The candidate has evidenced the minimum criteria for the role through their application The candidate has chosen to share that they have a disability on the application form Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups