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For Companies At a Glance
- Tasks: Support pension services by processing casework and collaborating with teams.
- Company: Join Surrey County Council, a dynamic local government organisation.
- Benefits: Enjoy 26 days holiday, generous pension, and wellbeing support.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Strong numeracy, customer service skills, and attention to detail required.
- Other info: Flexible working options and a commitment to inclusion and support.
The predicted salary is between 27634 - 30800 £ per year.
The starting salary for this position is £27,634 per annum based on a 36-hours working week. This is a fixed-term contract opportunity until August 2026. We are excited to be recruiting for a Pensions Trainee to support our mission of delivering high-quality pension services.
Rewards and Benefits
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents
About the Role
Reporting to the Pensions Manager - Member Services, you will play a key role in operational delivery. Your responsibilities will include:
- Processing casework for new entrants and leavers of the pension scheme
- Recording and logging post and hard copy communications
- Supporting wider teams across the Surrey Pension Service as needed
This is a fantastic opportunity to join our Trainee Team and gain hands-on experience in a dynamic and supportive environment, where you will have the opportunity to develop yourself within our programme.
Shortlisting Criteria
In order to be considered for shortlisting, your application will clearly evidence the following skills:
- A strong foundation in numeracy
- Proven customer service and organisational skills
- A keen eye for detail, a methodical approach, and excellent problem-solving abilities
Whether you are starting your career or looking to build on existing skills, we will support your development every step of the way. To apply, we request that you submit your CV.
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Locations
Pensions Trainee in Surrey, Weybridge employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Trainee in Surrey, Weybridge
✨Tip Number 1
Network like a pro! Reach out to current employees at Surrey or join relevant groups on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to pensions and customer service. We recommend role-playing with a friend to boost your confidence and get comfortable with your answers.
✨Tip Number 3
Show your passion for the role! During interviews, share why you’re excited about working in pensions and how you can contribute to the team. Let your enthusiasm shine through!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities right there.
We think you need these skills to ace Pensions Trainee in Surrey, Weybridge
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing your application, take a good look at the job description. It’s packed with clues about what we’re looking for, so make sure you understand the role and how your skills fit in.
Tailor Your CV: Don’t just send us a generic CV! Highlight your relevant experience and skills that match the requirements for the Pensions Trainee role. Show us why you’re the perfect fit for our team!
Show Off Your Skills: We want to see your strong foundation in numeracy and customer service skills. Use specific examples in your application to demonstrate how you’ve used these skills in the past.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Surrey County Council
✨Know Your Numbers
As a Pensions Trainee, you'll be dealing with numbers daily. Brush up on your numeracy skills and be prepared to discuss how you've used them in past experiences. Maybe even practice some basic calculations or scenarios that could come up in the role.
✨Showcase Your Customer Service Skills
Customer service is key in this role. Think of examples where you've provided excellent service or resolved issues for clients. Be ready to share these stories during your interview to demonstrate your ability to handle member queries effectively.
✨Attention to Detail is Crucial
With responsibilities like processing casework, a keen eye for detail is essential. Prepare to discuss how you ensure accuracy in your work. You might want to bring up any tools or methods you use to double-check your work.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions about the team, the training programme, or the impact of local government reorganisation. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
