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- Tasks: Assist in managing records and archives efficiently and securely.
- Company: Join Surrey County Council's dynamic Information Governance Team.
- Benefits: Enjoy 26-31 days holiday, pension, and wellbeing support.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: 3 GCSEs at Grade C or above; IT skills in Word and Excel.
- Other info: Opportunity for career growth in a supportive environment.
The predicted salary is between 30647 - 30647 £ per year.
- Location: Victoria Gate, Woking, Surrey, GU21 6JD
Description
This role has a starting salary of £30,647 per annum, based on a 36-hour working week. This is a permanent contract.
We are excited to be seeking a Records Management Assistant to join our Information Governance Team at Surrey County Council. This role is based in Woking, Surrey.
Our Offer to You
- 26 days\’ holiday, rising to 28 days after 2 years\’ service and 31 days after 5 years\’ service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer\’s leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents.
About the Role
This is an exciting time to join a newly formed Information Governance Team at Surrey County Council. As part of our Organisation Redesign Programme, the authority acknowledges the importance of data in all its forms, its access, uses and management as high priorities to provide the best services to its residents and the public. The team as a whole works across different locations in Surrey, with this role being based in Woking. Please note that this post is required to be in the office 5 days a week alongside our other Records Management Assistant.
The Records Management Assistant performs a range of office duties to ensure that archive requests are dealt with efficiently and securely, ensuring the Council receives an effective and timely archive service. This will include secure handling, storage, retrieval and destruction of records across the Council. The Records Management Assistant will undertake manual handling and physically demanding work to carry out duties associated with the delivery and collection of files and boxes. You will be part of a small team to undertake a variety of administrative tasks to ensure the smooth running of Records Management. Experience of records management is not required but an interest in managing information would be desirable.
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours:
- Experience of working in a busy office environment providing support to staff and the public
- Competency in a range of IT tools including Word and Excel with experience of processing data via a computerised system
- An ability to work under pressure to meet timescales
- Minimum academic qualifications of 3 GCSE pass at Grade C or above or equivalent
- Experience of building relationships with colleagues and partners
To apply, we request that you submit a CV and you will be asked the following 4 questions:
- Please describe your experience working in a busy office environment. How have you supported both staff and members of the public in your previous roles?
- What IT tools are you confident using (e.g., Microsoft Word, Excel)? Please provide an example of how you\’ve used a computerised system to process or manage data.
- Tell us about a time when you had to work under pressure to meet a tight deadline. How did you manage your workload and ensure accuracy?
- Building strong working relationships is key to this role. Can you give an example of how you\’ve successfully worked with colleagues or external partners to achieve a shared goal?
Before submitting your application, we recommend you read the job description and ourLife at Surrey handbook to get an insight into working at Surrey.
Contact Us
Please contact us for any questions relating to role requirements, flexible working requests, transferable skills or barriers to employment. For an informal discussion please contact Geraldine Sharman (Records Manager) by e-mail at Geraldine.sharman@surreycc.gov.uk .
The job advert closes at 23:59 on 07/10/2025 with interviews planned for the week commencing 13th October 2025. Interviews will take place at Victoria Gate, Woking.
We look forward to receiving your application, please click on the apply online button below to submit.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to new unitary councils in April 2027. Your role will transfer with current terms and conditions to one of these new councils, supporting local devolution and greater powers for our communities.
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we\’re committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Records Management Assistant employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Records Management Assistant
✨Tip Number 1
Get to know the company! Research Surrey County Council and their Information Governance Team. Understanding their values and goals will help you tailor your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for those interview questions by thinking about your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially for those tricky scenarios they might throw at you.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to records management. Building relationships can give you insider info and even a foot in the door when it comes to job opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Surrey County Council. Good luck!
We think you need these skills to ace Records Management Assistant
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’s packed with clues about what we’re looking for, so make sure your application reflects those skills and experiences.
Tailor Your CV: Don’t just send us a generic CV! Tailor it to highlight your experience in busy office environments and your IT skills. Show us how you’ve supported staff and the public in previous roles.
Answer the Questions Thoughtfully: We’ve got some specific questions for you, so take your time to answer them thoroughly. Use examples from your past to illustrate how you meet our requirements, especially around working under pressure and building relationships.
Apply Through Our Website: When you’re ready, make sure to apply through our website. It’s the best way to ensure your application gets to us directly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Surrey County Council
✨Know Your Role
Before the interview, make sure you thoroughly understand the role of a Records Management Assistant. Familiarise yourself with the key responsibilities, such as secure handling and storage of records, and think about how your skills align with these tasks.
✨Showcase Your Office Experience
Prepare to discuss your experience in a busy office environment. Think of specific examples where you've supported staff or the public, and be ready to explain how you managed your workload under pressure. This will demonstrate your ability to thrive in a fast-paced setting.
✨IT Skills Matter
Since competency in IT tools like Word and Excel is crucial, brush up on your skills before the interview. Be prepared to share an example of how you've used a computerised system to process data, as this will highlight your technical abilities.
✨Build Relationships
The role emphasises building strong working relationships, so think of a time when you successfully collaborated with colleagues or external partners. Share this story during the interview to showcase your teamwork skills and ability to achieve shared goals.