Performance Data Analyst

Location: Millmead House, Guildford

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £40,296 per annum, based on a 36-hour working week. We are excited to be hiring a new Performance Data Analyst to join our fantastic Performance and Analytics Team within Adults, Wellbeing, and Health Partnerships. The team is based in Millmead House, Guildford but is a hybrid role with an expectation for you to be in the office for a minimum of 1 day per week.

Rewards and Benefits:

• 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service.
• Option to buy up to 10 days of additional annual leave.
• An extensive Employee Assistance Programme (EAP) to support health and wellbeing.
• Up to 5 days of carer's leave per year.
• Paternity, adoption and dependents leave.
• A generous local government salary related pension.
• Lifestyle discounts including gym, travel, shopping and many more.
• Learning and development hub where you can access a wealth of resources.

About the Role:

We are looking for a highly motivated and conscientious individual to join our busy and friendly team. This is an opportunity to develop your data analysis skills, report building/writing skills, and presentation skills to produce creative reports which support commissioning in Adults, Wellbeing, and Health Partnerships.

The key focus areas of the role will be to support Surrey County Councils Adults, Wellbeing, and Health Partnerships Directorate with the analytics and insights to support the delivery and efficiency of the Community Equipment Service and Handy Persons & Home Improvement Agencies programmes of work.

Driving Informed Decision-Making: Your work will directly influence the strategic decisions that enhance the quality of services provided. By analysing and presenting data on service performance, your recommendations and insights will help identify areas for improvement, ensuring that Surrey's equipment offer is continuously optimised to meet the needs of our most vulnerable adults.

Empowering Teams with Insights: Your role will be crucial in providing actionable insights to Commissioners and Contract Managers, enabling them to understand trends, measure outcomes, and implement best practices. By translating complex data into clear, impactful information, you will support them in delivering a more effective and personalised equipment service, improving the lives of our residents.

Enhancing Efficiency and Resource Allocation: Through data analysis, you will help streamline operations and ensure that resources are allocated where they are needed most. Your efforts will lead to more efficient use of time and funds, which means more resources can be directed towards service improvements. This results in better support for both care providers, Surrey staff, and our residents, making a tangible difference in the overall care experience.

Devolution & Local Government Reform: As a Subject Matter Expert your insight will be crucial in Surrey's preparations for Devolution & Local Government Reform. You will support with essential data, analytics, and make recommendations.

We are looking for a candidate with strong communication skills, excellent IT skills and experience of working with multiple large datasets. You will also have experience of collecting and visualising data to support senior management decision making and an appreciation of the unique integration between social care, health, and equipment service providers. Experience with Tableau Software is critical and Tableau Skills will be assessed as part of the recruitment process through a test on the day of the interview.

Shortlisting Criteria: To be considered for shortlisting for this position, you will need to upload your CV and respond to our application questions addressing the shortlisting criteria below in your responses:

• Robust Analytical Skills: Proven ability to use a wide range of tools to analyse complex and large data sets, identify trends, and produce actionable insights.
• Attention to Detail and Accuracy: Very high attention to detail with a commitment to accuracy and quality in data analysis.
• Collaboration with stakeholders: Proven track record of developing strong professional relationships with internal and external stakeholders and collaborating effectively to identify analytics requirements, resolve data issues, and progress projects through to completion.
• Commercial awareness: A strong understanding of high value commissioned and contracted services within social care, and an awareness of logistical and operational factors experienced by stakeholders.
• Market awareness: Understanding of how geographies and demographics affect the social care and equipment markets, particularly the delivery of Handy Persons & Home Improvement agencies on a District & Borough basis.
• Creative Problem-Solving Ability: Demonstrative experience in developing innovative solutions to data-related challenges.
• Initiative: Ability to progress multiple ongoing projects, manage competing deadlines, and prioritise own workload.
• Technical Proficiency: A high degree of proficiency in a data visualisation software such as Tableau or PowerBI is essential.
• Communication and Presentation Skills: Excellent communication skills to effectively present findings and recommendations to both technical and non-technical stakeholders, including senior management.

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion please contact Chloe MacKinnon, Senior Contract and Commissioning Analyst.

The job advert closes at 23:59 on 06/07/2025 with interviews planned for W/C 26th July. We look forward to receiving your application.

Local Government Reorganisation (LGR): Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applications where: The candidate has evidenced the minimum criteria for the role through their application. The candidate has chosen to share that they have a disability on the application form.

We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.