At a Glance
- Tasks: Administer street works charges and respond to customer inquiries in a hybrid role.
- Company: Surrey County Council, committed to community service and support.
- Benefits: Generous pension, extra annual leave options, and professional development resources.
- Other info: Enjoy a flexible working model with opportunities for growth.
- Why this job: Join a supportive team and make a difference in your community.
- Qualifications: Strong customer service skills and attention to detail required.
The predicted salary is between 30000 - 40000 £ per year.
Surrey County Council is hiring for a position in the Street Works Support team, based in Leatherhead, offering a hybrid working model. The role involves administering street works-related charges, responding to customer inquiries, and processing highway works data.
The ideal candidate will have strong customer service and communication skills along with attention to detail.
Benefits include additional annual leave options, a generous pension, and resources for professional development.
Street Works Support Officer (Hybrid) – Customer & Finance in Leatherhead employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Street Works Support Officer (Hybrid) – Customer & Finance in Leatherhead
✨Tip Number 1
Make sure you research Surrey County Council and the Street Works Support team. Knowing their values and recent projects can help you tailor your conversation during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service scenarios! Since this role involves responding to inquiries, think of common questions you might face and how you'd handle them. We want you to shine when it comes to demonstrating your communication skills.
✨Tip Number 3
Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the team and the work culture. They might even give you tips that could help you stand out!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have additional resources and tips available there to help you through the process.
We think you need these skills to ace Street Works Support Officer (Hybrid) – Customer & Finance in Leatherhead
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your customer service and communication skills. We want to see how your experience aligns with the Street Works Support role, so don’t hold back on showcasing your relevant achievements!
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate attention to detail, so make sure your writing is clear and free of jargon. This will help us understand your qualifications without any confusion.
Show Your Enthusiasm: Let your passion for the role shine through! We love candidates who are excited about the opportunity to work in the Street Works Support team. A little enthusiasm can go a long way in making your application stand out.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Surrey County Council
✨Know Your Stuff
Make sure you understand the ins and outs of street works and the specific responsibilities of the role. Brush up on any relevant legislation or processes that Surrey County Council follows, as this will show your commitment and preparedness.
✨Customer Service Focus
Since the role involves responding to customer inquiries, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations and what you learned from them.
✨Attention to Detail is Key
Prepare to demonstrate your attention to detail. You might be asked about how you ensure accuracy in your work, especially when processing highway works data. Consider sharing specific methods or tools you use to maintain high standards.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.