Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the coroner in facilitating smooth Inquest Hearings and assist families and legal representatives.
- Company: Surrey County Council, committed to community support and employee wellbeing.
- Benefits: Generous salary, annual leave, health support, and learning resources.
- Why this job: Make a real difference in people's lives while developing valuable skills.
- Qualifications: No prior experience needed; strong communication and IT skills are essential.
- Other info: Flexible working hours with opportunities for personal growth and development.
The predicted salary is between 11 - 16 £ per hour.
The starting hourly salary for these roles is 13.38 per hour, which is equivalent to 25,052 (based on working 36-hours per week). This is a Bank role. We are currently seeking to recruit several new Bank Coroner's Usher positions for the Surrey Coroner Service within the Customer and Communities Group of Surrey County Council. You will not need to have previous experience in this area of work to be suitable for this role. You will be required to be well presented and punctual, calm under pressure, have good interpersonal and IT skills and willing to undertake future training and development in these areas of work. You should be self-motivated, capable of solving problems and be a confident communicator.
Our Offer to You
- Generous annual leave allowance
- An extensive Employee Assistance Programme (EAP) to support health and wellbeing
- Carers leave and volunteering days dependant on agreed working hours
- A generous local government salary related pension
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- Learning and development hub where you can access a wealth of resources
- A chance to make a real difference to the lives of our residents
About the role
As a Bank Coroner's Usher, you will support the coroner to facilitate the smooth running of Inquest Hearings. You will act as the first point of contact for the families, juries and legal representatives during the Inquest, ensuring each party is shown to the appropriate meeting room and is ready, when called by the coroner. You will answer enquiries and provide accurate and timely responses. You will also be required to carry out some general clerical work to support the coroners and the administration support team.
Although many of the tasks are straightforward, with well-established guidelines, an usher needs to be prepared to react quickly and professionally to situations, some of which may be unexpected. You will need to have the ability to deal with people professionally and empathetically, which may include the bereaved.
Ushers work within a close team with management support. Working time is allocated to meet the needs of the scheduled hearings and this will typically be advised one month in advance. The roster is allocated on a flexible basis which means that some weeks you may be required to work more hours than others. The normal working hours are between 8.30 am and 4.30 pm, but occasionally these hours may be extended. Whilst you will normally be working at the Surrey Coroners Court, there may also be a need for flexibility to work on an ad hoc basis at other council locations.
Your Application
Your application should evidence the following skills and align with our behaviours:
- Strong, sensitive communication skills
- Calm, organised, and professional under pressure
- Confident IT user (Word, Excel, office equipment)
- Reliable team player who can also work independently
- Proactive, adaptable, and committed to learning and positive behaviours
Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.
Contact Details
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment. For an informal discussion contact Laura Robinson.
The job advert closes at 23:59 on 15th February 2026 with interviews to follow. We look forward to receiving your application.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Bank Usher in Knaphill employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Usher in Knaphill
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with what a Bank Coroner's Usher does and the skills needed. This way, you can confidently discuss how your abilities match the job during interviews.
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with families and legal representatives, being calm and professional is key. Try role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees of Surrey County Council on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the team at Surrey County Council. Don’t miss out!
We think you need these skills to ace Bank Usher in Knaphill
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. It’s packed with clues about what we’re looking for, so make sure your application reflects those skills and behaviours. This will help us see how you fit into the role!
Show Off Your Communication Skills: As a Bank Coroner's Usher, strong communication is key. Use your application to demonstrate your ability to communicate clearly and sensitively. Share examples of how you've handled similar situations in the past – it’ll make you stand out!
Be Yourself and Stay Professional: While we want to see your personality shine through, remember to keep it professional. We’re looking for someone who can remain calm under pressure, so highlight any experiences where you’ve had to stay composed in challenging situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Surrey County Council!
How to prepare for a job interview at Surrey County Council
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Bank Coroner's Usher. Familiarise yourself with the key skills mentioned in the job description, such as strong communication and IT skills. This will help you demonstrate how your abilities align with what they’re looking for.
✨Showcase Your Interpersonal Skills
As this role involves dealing with families and legal representatives, it’s crucial to highlight your interpersonal skills. Prepare examples from your past experiences where you’ve communicated effectively or handled sensitive situations with empathy. This will show that you can remain calm and professional under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle unexpected situations. Think about scenarios where you had to solve problems quickly or adapt to changes. Practising these responses will help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available or how the team supports each other during busy periods. This shows your interest in the role and your commitment to personal development.
