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- Tasks: Conduct financial assessments and guide residents on welfare benefits claims.
- Company: Local government organisation in Surrey with a focus on community support.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Why this job: Join a team that impacts residents' lives positively every day.
- Qualifications: Customer service skills and experience in financial assessments required.
- Other info: Collaborative environment with opportunities for personal growth.
The predicted salary is between 30000 - 50000 £ per year.
A local government organization in Surrey seeks an Assessment and Income Officer to conduct financial assessments and provide guidance on care payments. This full-time role offers hybrid working, allowing for collaboration with colleagues in the office and remote work.
Key responsibilities include:
- Analyzing financial information
- Supporting residents with welfare benefits claims
The position requires excellent customer service skills, attention to detail, and experience with financial assessments. Join the team and make a significant difference in the lives of residents.
Hybrid Assessment & Income Officer — Welfare Benefits Focus employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Assessment & Income Officer — Welfare Benefits Focus
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples where you've gone above and beyond for clients, especially in financial contexts. We want to see how you can make a difference!
✨Tip Number 3
Show off your attention to detail! During interviews, be ready to discuss how you handle complex financial information. We love candidates who can spot discrepancies and provide clear guidance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and making a positive impact.
We think you need these skills to ace Hybrid Assessment & Income Officer — Welfare Benefits Focus
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assessment and Income Officer role. Highlight your experience with financial assessments and customer service skills, as these are key to the position.
Showcase Your Attention to Detail: In your application, give examples that demonstrate your attention to detail. This could be through previous roles where accuracy was crucial, especially when analysing financial information.
Express Your Passion for Helping Others: Let us know why you’re passionate about supporting residents with welfare benefits claims. Share any relevant experiences that show your commitment to making a difference in people's lives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Surrey County Council
✨Know Your Financial Stuff
Make sure you brush up on financial assessments and welfare benefits before the interview. Familiarise yourself with common terms and processes, as well as any recent changes in legislation that might affect residents. This will show your potential employer that you're not just interested in the role but also knowledgeable about the field.
✨Showcase Your Customer Service Skills
Since this role involves supporting residents, be ready to share examples of how you've provided excellent customer service in the past. Think of specific situations where you resolved issues or helped someone navigate a complex process. This will demonstrate your ability to connect with people and provide the support they need.
✨Attention to Detail is Key
In this position, you'll be analysing financial information, so it's crucial to highlight your attention to detail. Prepare to discuss how you've ensured accuracy in your previous work, whether through double-checking figures or implementing systems to avoid errors. This will reassure the interviewers that you can handle the responsibilities of the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face, or how success is measured in this role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
