Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support families with practical and emotional guidance, managing a caseload and delivering parenting programmes.
- Company: Join YMCA East Surrey, a charity dedicated to empowering vulnerable communities since 1870.
- Benefits: Enjoy five weeks of annual leave, free gym membership, and a pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive and vibrant environment.
- Qualifications: No specific qualifications required; passion for helping families is key.
- Other info: This role requires an enhanced DBS disclosure and commitment to safeguarding.
The predicted salary is between 26780 - 29974 £ per year.
- Category: Care – Children and Young People
- Contract type: Permanent
- Working hours: 35 hours per week
- Posted on: 11 July 2025
- Closing date: 15 August 2025
- Directorate: Partnership
- Location: Reigate & Banstead Family Centre and Epsom Downs Family Centre, St Leonards Road, Epsom Downs, Surrey, KT18 5RJ
Description
Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.
The salary range for this role is £26,780 to £29,974 per annum based on a 35 hour working week.
Rewards and Benefits
- Annual leave: Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years\’ service to a maximum of six weeks after six years\’ service. (pro-rata for part time workers)
- Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
- Free Parking: There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
- Pension Scheme: There is a YMCA East Surrey pension scheme – details available on request.
About the Organisation
YMCA East Surrey is a vibrant charity that has been actively supporting the local community since 1870. We help people to believe in themselves, support them to achieve their goals and inspire them to be the best they can be by providing services that focus on those who are vulnerable, have a disability or face disadvantage.
Our three core areas of work are:
- Health and Wellbeing
- Housing
About the Role
In this role, you will:
- Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
- Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
- Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
- Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
- Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
- Coordinate and facilitate TAF/TAC meetings and provide precise information.
- Any other duties are required to be performed within the grade and renumeration of the role.
- Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
Additional information
YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
The close date for this role is 15.08.2025 with interviews planned for w/c 18.08.2025
To apply for this role, please click HERE .
#J-18808-Ljbffr
Family Support Worker (reference: SCC/TP/287916/3492) employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Family Support Worker (reference: SCC/TP/287916/3492)
✨Tip Number 1
Familiarise yourself with the core values and mission of YMCA East Surrey. Understanding their commitment to supporting vulnerable individuals will help you align your responses during interviews and demonstrate your passion for the role.
✨Tip Number 2
Network with current or former Family Support Workers, if possible. They can provide insights into the day-to-day responsibilities and challenges of the role, which can be invaluable in preparing for your interview.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your skills in motivational interviewing and solution-focused approaches. Being able to discuss these in detail will highlight your suitability for the position.
✨Tip Number 4
Research the Early Help Management System (EHM) and other relevant tools used in family support work. Familiarity with these systems can set you apart as a candidate who is ready to hit the ground running.
We think you need these skills to ace Family Support Worker (reference: SCC/TP/287916/3492)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Family Support Worker. Tailor your application to highlight relevant experience and skills that align with the role.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in care, particularly with children and families. Use bullet points for clarity and include specific examples of your achievements in similar roles.
Write a Strong Cover Letter: Your cover letter should express your passion for supporting families and children. Mention specific interventions or strategies you have used in the past and how they relate to the role at YMCA East Surrey.
Highlight Relevant Qualifications: If you have any qualifications related to social work, child development, or family support, make sure to mention them. This could include certifications in motivational interviewing or parenting strategies, which are relevant to the position.
How to prepare for a job interview at Surrey County Council
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Family Support Worker. Familiarise yourself with the core areas of work at YMCA East Surrey, such as health and wellbeing, and be prepared to discuss how your skills align with these.
✨Showcase Your Experience
Prepare examples from your past experiences that demonstrate your ability to manage a caseload, provide emotional support, and work with families. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Highlight Your Interpersonal Skills
As a Family Support Worker, strong communication and interpersonal skills are crucial. Be ready to discuss how you have used motivational interviewing and solution-focused approaches in previous roles to support families and children.
✨Demonstrate Commitment to Safeguarding
YMCA East Surrey places a high emphasis on safeguarding. Be prepared to talk about your understanding of safeguarding principles and any relevant training or experience you have in this area. Show that you are committed to promoting the welfare of children and young people.