Family Support Coordinator

Family Support Coordinator

Full-Time 26780 - 29974 ÂŁ / year (est.) No home office possible
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Surrey County Council

At a Glance

  • Tasks: Support families with children aged 0-19 through 1:1 and group projects.
  • Company: YMCA East Surrey is a vibrant charity supporting the local community since 1870.
  • Benefits: Enjoy discounted childcare, gym membership, 6.6 weeks annual leave, and more perks.
  • Why this job: Make a real impact in vulnerable communities while developing your skills in a supportive environment.
  • Qualifications: Experience in family support and motivational interviewing techniques is essential.
  • Other info: Part-time role with opportunities for growth and development.

The predicted salary is between 26780 - 29974 ÂŁ per year.

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Please note that this vacancy is not part of Surrey County Council, we are advertising this on behalf of a partnership organisation.

The salary range for this role is ÂŁ26,780 to ÂŁ29,974 per annum based on a 35 hour working week.

Rewards And Benefits

  • Be part of a long-standing and well-respected charity
  • Discounted childcare for permanent employees
  • Gym membership and free access to all leisure facilities for permanent employees
  • Eligibility for Blue Light Discount Retail Card
  • Cycle to Work Scheme
  • 6.6 weeks annual leave which increases after 2 years continuous service
  • Free access to our Employee Assistance Programme
  • On site parking

About The Organisation

YMCA East Surrey is a vibrant charity that has been actively supporting the local community since 1870. We help people to believe in themselves, support them to achieve their goals and inspire them to be the best they can be by providing services that focus on those who are vulnerable, have a disability or face disadvantage.

Our three core areas of work are:

  • Children & Young People
  • Health and Wellbeing
  • Housing

Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.

About The Role

We are recruiting for two Family Support Coordinator’s to join our Family Centres in Mole Valley and Reigate & Banstead. You will provide 1:1 support to families with children and young people aged 0-19 years old and involve them in a range of group projects to achieve best outcomes.

This role requires someone with experience of supporting families and young people. We are looking for a candidate who has experience of delivering group and 1:1 support using motivational interviewing techniques and someone that can quickly establish and maintain positive relationships with their assigned families

The close date for this role is 10.09.2025 with interviews planned for w/c 15.09.2025.

To apply for this role, please click HERE.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Other

  • Industries

    Government Administration

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Family Support Coordinator employer: Surrey County Council

YMCA East Surrey is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises employee well-being and professional growth. With benefits such as discounted childcare, gym memberships, and generous annual leave, employees are encouraged to maintain a healthy work-life balance while making a meaningful impact in the community. The organisation's long-standing commitment to empowering vulnerable families and young people in the vibrant locations of Mole Valley and Reigate & Banstead makes it a rewarding place to work for those passionate about social change.
Surrey County Council

Contact Detail:

Surrey County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Coordinator

✨Tip Number 1

Familiarise yourself with YMCA East Surrey's mission and values. Understanding their focus on supporting vulnerable families will help you align your experiences and motivations during the interview.

✨Tip Number 2

Prepare specific examples of how you've used motivational interviewing techniques in past roles. This will demonstrate your ability to connect with families and provide effective support.

✨Tip Number 3

Network with current or former employees of YMCA East Surrey if possible. They can provide valuable insights into the organisation's culture and expectations, which can be beneficial for your application.

✨Tip Number 4

Research local community resources and services that support families. Being knowledgeable about these can show your commitment to the role and your proactive approach to helping families in need.

We think you need these skills to ace Family Support Coordinator

Experience in family support services
Motivational interviewing techniques
Ability to establish positive relationships
Group facilitation skills
Empathy and active listening
Knowledge of child development
Problem-solving skills
Communication skills
Organisational skills
Understanding of safeguarding policies
Teamwork and collaboration
Adaptability to changing situations
Cultural sensitivity
Conflict resolution skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Family Support Coordinator position. Highlight your relevant experience in supporting families and young people.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role. Emphasise your experience with motivational interviewing techniques and any previous work with vulnerable groups.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting families and your understanding of the charity's mission. Use specific examples from your past experiences to demonstrate how you can contribute to their goals.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Surrey County Council

✨Understand the Organisation's Mission

Before your interview, take some time to research YMCA East Surrey and its mission. Familiarise yourself with their core areas of work, especially how they support vulnerable families and young people. This will help you align your answers with their values during the interview.

✨Showcase Your Experience

Be prepared to discuss your previous experience in supporting families and young people. Highlight specific examples where you've used motivational interviewing techniques or established positive relationships. This will demonstrate your suitability for the Family Support Coordinator role.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to explain your thought process.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready to ask the interviewers. Inquire about the team dynamics, the types of projects you might be involved in, or how success is measured in this role. This shows your genuine interest in the position and the organisation.

Family Support Coordinator
Surrey County Council
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