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- Tasks: Conduct financial assessments and guide residents on welfare benefits claims.
- Company: Local government organisation in Surrey with a focus on community support.
- Benefits: Hybrid working, competitive salary, and the chance to make a real difference.
- Why this job: Join a team that impacts lives and supports your community.
- Qualifications: Customer service skills and experience in financial assessments required.
- Other info: Flexible work environment with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
A local government organization in Surrey seeks an Assessment and Income Officer to conduct financial assessments and provide guidance on care payments. This full-time role offers hybrid working, allowing for collaboration with colleagues in the office and remote work.
Key responsibilities include:
- Analyzing financial information
- Supporting residents with welfare benefits claims
The position requires excellent customer service skills, attention to detail, and experience with financial assessments. Join the team and make a significant difference in the lives of residents.
Hybrid Assessment & Income Officer — Welfare Benefits Focus in England employer: Surrey County Council
Contact Detail:
Surrey County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Assessment & Income Officer — Welfare Benefits Focus in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in candidates.
✨Tip Number 2
Prepare for the interview by practising common questions related to financial assessments and customer service. We can even role-play with a friend to boost our confidence and refine our answers.
✨Tip Number 3
Showcase your attention to detail during the interview. Bring examples of how you've successfully handled financial information or welfare benefits claims in the past. This will help us stand out as the ideal candidate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have tips and resources available there to help you ace the process.
We think you need these skills to ace Hybrid Assessment & Income Officer — Welfare Benefits Focus in England
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Hybrid Assessment & Income Officer role. Highlight your experience with financial assessments and customer service skills, as these are key to the position.
Showcase Your Attention to Detail: In your application, give examples that demonstrate your attention to detail. This could be through previous roles where accuracy was crucial, especially when analysing financial information.
Express Your Passion for Helping Others: Let us know why you’re passionate about supporting residents with welfare benefits claims. Share any relevant experiences that show your commitment to making a difference in people's lives.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Surrey County Council
✨Know Your Stuff
Make sure you brush up on financial assessments and welfare benefits. Familiarise yourself with the specific regulations and guidelines relevant to the role. This will not only help you answer questions confidently but also show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves supporting residents, be prepared to discuss your previous customer service experiences. Think of examples where you've gone above and beyond to assist someone, especially in challenging situations. This will highlight your ability to connect with people and provide the support they need.
✨Attention to Detail is Key
In your interview, emphasise your attention to detail. You might be asked about how you handle complex financial information or ensure accuracy in assessments. Share specific instances where your meticulous nature has led to successful outcomes, as this is crucial for the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the challenges faced in the role, or how success is measured. It shows that you're engaged and eager to understand how you can contribute effectively to the organisation.
