Connect to Work Team Leader

Connect to Work Team Leader

Full-Time 40000 - 50000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to support people facing employment barriers and manage your own caseload.
  • Company: Surrey County Council is dedicated to driving economic growth and supporting local residents.
  • Benefits: Enjoy 26 days holiday, lifestyle discounts, and a generous pension scheme.
  • Why this job: Make a real impact in your community while developing leadership skills in a supportive environment.
  • Qualifications: Experience in supported employment and strong communication skills are essential.
  • Other info: This role offers hybrid working and the chance to shape local government initiatives.

The predicted salary is between 40000 - 50000 £ per year.

Overview

The starting salary for this role is £47,142 per annum based on a 36-hour working week. This is a 2-year fixed term post, with the potential for a further 3-year extension when funding is confirmed.

Surrey County Council is launching a new function to deliver the Connect to Work programme, supporting people with complex barriers to find and maintain work. As Team Leader, you will play a key role in establishing the programme and supporting a team of Employment Specialists to deliver support to local residents. This role is ideal for those passionate about driving meaningful change and having local impact by supporting people into employment through effective leadership.

The role is hybrid with at least one day a week in Woodhatch Place, Reigate (usually Tuesday). The job will require some travel to other locations in Surrey and occasionally further afield.

Rewards and Benefits

  • 26 days\’ holiday (prorated for part time staff), rising to 28 days after 2 years\’ service and 31 days after 5 years\’ service
  • Option to buy up to 10 days of additional annual leave
  • An extensive Employee Assistance Programme (EAP) to support health and wellbeing
  • Up to 5 days of carer\\\’s leave per year
  • Paternity, adoption and dependents leave
  • A generous local government salary related pension
  • Lifestyle discounts including gym, travel, shopping and many more
  • 2 paid volunteering days per year
  • Learning and development hub where you can access a wealth of resources

About the Team

The Economy and Growth function, consisting of over 40 people, is dedicated to driving sustainable economic development across Surrey, working collaboratively as \’One Council\’ to support strategic priorities that benefit the county\’s 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers like Amazon, McLaren, and Samsung to strengthen the regional economy, which is home to 110,000 businesses and contributes £50 billion annually to the UK economy.

We are establishing a new programme within the Economy and Growth function to deliver the \’Connect to Work\’ supported employment programme. This ambitious new initiative is part of a national roll-out by the Department for Work and Pensions (DWP). Launched through the government\’s \’Get Britain Working\’ White Paper, this initiative is part of a broader range of programmes addressing skills gaps, responding to employer need and driving local growth to achieve the best outcomes.Connect to Work will use the established model of Individual Placement and Support (IPS) which is an evidence-based \’place then train\’ method of supported employment.

About the Role

This role will be crucial to the successful delivery of the Connect to Work programme. You will lead a team of up to 6-8 Employment Specialists (by year two) in a fast-paced, target-driven environment-ensuring they have the tools, resources, and relationships needed to manage their caseloads effectively and meet programme targets.

While Employment Specialists support participants using the IPS model and aim for high Fidelity, you will also manage a small caseload, working directly with those furthest from the labour market to help them secure and sustain paid employment. You will foster a positive, collaborative team environment and promote shared ownership of targets across the wider Economy and Growth function.

You will lead efforts to promote the programme through a variety of referral sources-health and social care, the voluntary sector, and other local authority services-embedding best practice and ensuring IPS principles remain central to delivery.

You will work closely with the Programme Delivery Manager and Programme Coordinator to ensure data reporting requirements are captured accurately and to meet contractual arrangements. This will include working with the Programme Coordinator to ensure activity is accurately captured in the Client Management System (CRM) to review customer journey and identify where performance needs to improve through weekly check-ins and cross team case reviews. You will also support employer relationships, including establishing new relationships with anchor organisations across Surrey.

Shortlisting Criteria

To be considered for shortlisting for this position, your application will clearly evidence the following:

  • Experience in supporting implementation and delivery of a similar supported employment programme, preferably IPS
  • Evidenced experience and success in employer engagement practice leading to sustained employment for people who have faced barriers to employment
  • Managing, supervising and coaching front line staff in employment support (or similar) settings
  • Cultivating a high performing team environment that is focused on exceeding programme targets, preferably in supported employment settings
  • Strong understanding of the employment support landscape
  • Excellent communication skills

Application Questions

To apply,please send a copy of your CV and outline your experience and suitability for the role responding to these two questions:

  1. Please give us examples of managing a high performing, target driven and motivated team in a supported employment programme, (preferably IPS).
  2. Please tell us about your experience working with employers to deliver a successful employment programme (ideally in a local authority setting).

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

The job advert closes on 21st September 2025 with interviews to follow.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation

Surrey County Council is preparing for Local Government Reorganisation which will allow us to implement the Government led policy of devolution, which is all about giving more powers to local areas.

Currently, Surrey has a two-tier council system, with 11 district and borough councils and a county council, all responsible for different services. All these councils will be reorganised into a smaller number of new unitary councils which will come into effect in April 2027. At this point, this role will be transferred, with all existing terms and conditions intact into one of the new unitary councils.

Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information on our website.

Our Commitment

Surrey County Council is proud to be a Disability Confident Employer. A guaranteed interview will be offered to all disabled applicants where:

  • The candidate has evidenced the minimum criteria for the role through their application
  • The candidate has chosen to share that they have a disability on the application form

Our application form and onboarding process will provide an opportunity to request any reasonable adjustments for the interview and/or the role. We want to be an inclusive and diverse employer reflecting the community we serve and particularly welcome applications from all underrepresented groups.

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Connect to Work Team Leader employer: Surrey County Council

Surrey County Council is an exceptional employer, offering a supportive and inclusive work environment that prioritises employee wellbeing and professional growth. With generous benefits such as 26 days of holiday, a robust pension scheme, and access to extensive learning resources, employees are empowered to make a meaningful impact in their community while enjoying a healthy work-life balance. The hybrid working model and collaborative culture foster innovation and teamwork, making it an ideal place for those passionate about driving positive change in local employment.
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Contact Detail:

Surrey County Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Connect to Work Team Leader

✨Tip Number 1

Familiarise yourself with the Individual Placement and Support (IPS) model, as this is central to the Connect to Work programme. Understanding its principles will not only help you in interviews but also demonstrate your commitment to effective employment support.

✨Tip Number 2

Network with professionals in the employment support sector, especially those who have experience with local authorities. Building relationships can provide insights into best practices and may even lead to referrals or recommendations for your application.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully engaged employers in previous roles. Highlighting your achievements in fostering employer relationships will showcase your ability to drive successful employment outcomes for participants.

✨Tip Number 4

Research Surrey County Council's current initiatives and partnerships within the Economy and Growth function. Being knowledgeable about their goals and challenges will allow you to tailor your discussions and show that you're genuinely interested in contributing to their mission.

We think you need these skills to ace Connect to Work Team Leader

Leadership Skills
Team Management
Employer Engagement
Supported Employment Knowledge
Individual Placement and Support (IPS) Experience
Coaching and Mentoring
Performance Management
Communication Skills
Data Reporting and Analysis
Relationship Building
Target-Driven Mindset
Problem-Solving Skills
Collaboration and Teamwork
Understanding of Employment Support Landscape

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in supported employment programmes, particularly focusing on your leadership skills and any experience with the Individual Placement and Support (IPS) model.

Answer Application Questions Thoughtfully: When responding to the application questions, provide specific examples of how you've managed high-performing teams and engaged with employers. Use metrics or outcomes to demonstrate your success.

Showcase Communication Skills: In your application, emphasise your strong communication skills. Provide examples of how you've effectively communicated with team members, stakeholders, and clients in previous roles.

Research Surrey County Council: Familiarise yourself with Surrey County Council's initiatives and values. This will help you align your application with their goals and demonstrate your commitment to making a local impact.

How to prepare for a job interview at Surrey County Council

✨Show Your Passion for Employment Support

Make sure to express your genuine enthusiasm for helping people overcome barriers to employment. Share personal stories or experiences that highlight your commitment to making a difference in the lives of others.

✨Demonstrate Leadership Skills

Prepare examples of how you've successfully led teams in the past, especially in target-driven environments. Discuss your approach to coaching and supporting team members to achieve their goals, as this role requires strong leadership.

✨Highlight Employer Engagement Experience

Be ready to discuss your experience working with employers to create successful employment opportunities. Provide specific examples of how you've built relationships and facilitated placements, particularly in local authority settings.

✨Understand the IPS Model

Familiarise yourself with the Individual Placement and Support (IPS) model, as it's central to the Connect to Work programme. Be prepared to discuss how you would implement this model effectively within your team and ensure high fidelity in delivery.

Connect to Work Team Leader
Surrey County Council
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