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- Tasks: Create engaging social media content to raise awareness for affordable counselling services.
- Company: Surrey Counselling & Mediation, dedicated to supporting the community.
- Benefits: Gain valuable experience, enhance your portfolio, and make a real difference.
- Why this job: Help people find support when they need it most while building your social media skills.
- Qualifications: Comfortable with social platforms, clear writing, and creativity; Canva skills a plus.
- Other info: Flexible remote volunteering with opportunities to connect in person.
Help us build our voice online.
We support people of all ages across Surrey with affordable counselling and mediation. We\’re looking for a Social Media Volunteer to help us develop our social presence and post regularly so more people can find support when they need it most.
What difference will you make?
This role will play a key part in helping Surrey Counselling & Mediation reach more people who need our support. By improving our social media presence, the volunteer will help us share information about our affordable counselling and mediation services, promote funded projects, and highlight the real impact our work has in the community.
At the moment, many clients find us through referrals or word of mouth. With a consistent and engaging social media presence, we\’ll be able to reach new audiences – including people who may not know that help is available, as well as potential funders, partners and volunteers.
The volunteer\’s work will directly contribute to raising awareness, strengthening our reputation, and helping more people access emotional and relational support when they need it most. In short, their efforts will enable us to extend our reach, increase sustainability, and make a greater difference across Surrey.
What are we looking for?
- Comfortable on social platforms (especially Facebook & Instagram; LinkedIn experience welcome).
- Clear, friendly writing and an eye for tone and detail.
- Canva skills (or happy to learn) and a creative streak.
- Organised, self-motivated, and reliable. Experience planning content is a plus, not a must.
- UK-based and happy to volunteer remotely or pop into the office (if you\’d prefer).
- Ideally you will have at least three years\’ experience in a similar role
What will you be doing?
- Plan a simple monthly content rhythm for our social media accounts.
- Create and schedule engaging posts (stories, graphics, short videos) that highlight our services, impact, and fundraising.
- Keep our pages active reply to comments/messages (where appropriate) and nurture the community.
- Track basic engagement and share quick ideas to improve what we do next.
- Work with staff/volunteers to gather short updates and real stories we can share.
Social Media Volunteer employer: Surrey Counselling & Mediation (formerly Relate Mid & East Surrey)
Contact Detail:
Surrey Counselling & Mediation (formerly Relate Mid & East Surrey) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social Media Volunteer
✨Tip Number 1
Get to know the organisation inside out! Familiarise yourself with Surrey Counselling & Mediation's mission and services. This way, when you chat with them, you can show genuine interest and how your skills can help amplify their voice online.
✨Tip Number 2
Show off your social media savvy! Prepare a mini portfolio of your past work or even mock-ups of what you could do for them. This will demonstrate your creativity and give them a taste of what you can bring to the table.
✨Tip Number 3
Network like a pro! Reach out to current volunteers or staff on LinkedIn. Ask them about their experiences and share your enthusiasm for the role. Building connections can really help you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team and making a difference in the community.
We think you need these skills to ace Social Media Volunteer
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for social media and community support shine through. We want to see why you care about helping others and how you can bring that energy to our online presence.
Tailor Your Application: Make sure to customise your application to reflect the specific skills and experiences that match what we're looking for. Highlight your familiarity with platforms like Facebook and Instagram, and any creative projects you've worked on that relate to our mission.
Be Clear and Friendly: Since we value clear communication, ensure your writing is friendly and approachable. Use a tone that reflects our values and shows you understand the importance of connecting with our audience in a genuine way.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to keep track of your application and ensures you’re considered for this exciting opportunity to make a difference in Surrey.
How to prepare for a job interview at Surrey Counselling & Mediation (formerly Relate Mid & East Surrey)
✨Know Your Platforms
Familiarise yourself with the social media platforms mentioned in the job description, especially Facebook and Instagram. Be ready to discuss how you would engage audiences on these platforms and share examples of successful posts or campaigns you've seen.
✨Showcase Your Writing Skills
Prepare a few writing samples that demonstrate your clear and friendly tone. You might even want to draft a couple of mock social media posts for the organisation to show off your creativity and understanding of their voice.
✨Be Ready to Discuss Content Planning
Think about how you would approach planning a monthly content rhythm. Have some ideas in mind for themes or campaigns that could resonate with the community and be prepared to explain your thought process during the interview.
✨Highlight Your Organisational Skills
Since the role requires being organised and self-motivated, come prepared with examples of how you've successfully managed projects or tasks in the past. This could include any experience with scheduling posts or tracking engagement metrics.
