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- Tasks: Assist adults and children with disabilities during travel, ensuring their safety and comfort.
- Company: Surrey Choices, dedicated to supporting individuals with learning disabilities and autism.
- Benefits: Flexible hours, competitive pay, and the chance to make a real difference.
- Other info: Opportunity for overtime and a rewarding role in a supportive environment.
- Why this job: Join us to empower others and create inclusive travel experiences.
- Qualifications: Compassionate individuals with strong communication skills and a desire to help.
The predicted salary is between 13 - 16 £ per hour.
Location: Staines, Surrey (with regular travel across Surrey-based services)
Hours: Working 2 hours in the morning (pick up) and 2 hours in the afternoon (drop off) with the possibility of overtime available - some flexibility may be required to cover occasional evenings and weekends.
Salary: £***** per hour (£***** full time salary offered pro-rata for part-time hours) (£***** per annum based on 20 hours a week)
Do you want to make a difference to someone's life? Do you think you could help people to reach their full potential?
At Surrey Choices, we support people with learning disabilities and autism to be active members of their local communities through inspiring and challenging them to learn, enjoy and achieve their goals. Our mission is to deliver innovative, sustainable services that enable choice and positive outcomes for the people we support. These services are provided by skilled, engaged and inspired colleagues.
The Passenger Assistant is responsible for providing specialised assistance and support to adults and children with disabilities and autism during their travel, ensuring their safety, comfort, and satisfaction. The role involves working closely with passengers with diverse needs and requirements, providing personalised assistance and creating a supportive environment. The Passenger Assistant plays a crucial role in ensuring a positive and inclusive travel experience for passengers.
Key Responsibilities:- Provide personalised assistance and support to adults and children with varying needs during boarding and disembarking from vehicles, ensuring their safety, comfort, and well-being.
- Understand and accommodate the specific needs and communication preferences of passengers, adapting the assistance and support provided accordingly.
- Communicate effectively with passengers, their caregivers, or accompanying family members to establish trust, understand their requirements, and provide appropriate assistance.
- Offer guidance, reassurance, and support to passengers, promoting a calm and inclusive travel environment.
- Safely handle and transport passenger luggage, mobility aids, or other equipment.
Part-Time Passenger Assistant employer: Surrey Choices
Contact Detail:
Surrey Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Passenger Assistant
✨Tip Number 1
Get to know the company! Research Surrey Choices and understand their mission. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the role and the company culture, plus it might just help you get your foot in the door.
✨Tip Number 3
Prepare for the interview by practising common questions related to supporting individuals with disabilities. Think about your past experiences and how they relate to the role of a Passenger Assistant.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Part-Time Passenger Assistant
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for helping others shine through. We want to see how much you care about making a difference in people's lives, especially those with disabilities and autism.
Tailor Your Application: Make sure to customise your application to highlight relevant experiences and skills that match the job description. We love seeing how your background aligns with our mission at Surrey Choices!
Be Clear and Concise: Keep your writing clear and to the point. We appreciate straightforward applications that get right to the heart of why you’d be a great fit for the Passenger Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Surrey Choices
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Passenger Assistant. Familiarise yourself with the specific needs of passengers with disabilities and autism, and think about how you can provide personalised support. This will show that you're genuinely interested in the role and ready to make a difference.
✨Showcase Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with individuals with diverse needs in the past. Think about times when you’ve built trust or provided reassurance, as these experiences will highlight your ability to create a supportive environment for passengers.
✨Demonstrate Flexibility and Adaptability
Since the job may require occasional evening and weekend work, be ready to discuss your availability and willingness to adapt. Share any previous experiences where you had to adjust your schedule or approach to meet the needs of others, as this will illustrate your commitment to providing excellent service.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company and the role. Ask about the training provided for new Passenger Assistants or how they ensure a positive travel experience for passengers. This shows your enthusiasm and helps you gauge if the company aligns with your values.