Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support individuals in achieving independence and life skills through tailored care plans.
- Company: Join Surrey Choices, a leading provider of support services for individuals with diverse needs.
- Benefits: Enjoy flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real difference in people's lives while gaining valuable experience in health and social care.
- Qualifications: Level 2 Health & Social Care Diploma preferred; strong communication and organisational skills required.
- Other info: Field-based travel across Surrey; driving licence is essential for this role.
The predicted salary is between 24000 - 36000 £ per year.
Contract Type: 0Salary: 0Partner Org: Surrey Choices
Job Description & Person Specification
| Title: | Bank Support Worker |
| Reports to: | Senior Support Worker |
| Accountable to: | Registered Manager |
| Location: | Short Breaks Banstead, but with some field-based travel |
Job Purpose
To assist in the operational delivery of the service, ensuring continued compliance with all relevant legislation. Working with the Registered Manager & Deputy Manager, you will ensure the provision of a high-quality, outcome-focused support which enables individuals and ensures organisational priorities are met by available resources.
Key Responsibilities
- To promote independence, life skills and informed choices by individual support plans and to enhance inclusion in the community.
- Ensuring respect for the customer\’s right to choose
- Support for the customer in making informed choices
- Support for the customer to develop their skills and to reach their full potential
- Support for the customer to maintain personal hygiene and appearance
- To ensure customers are treated with respect at all times
- To ensure a safe environment is created for chosen activities
- Provision of specialised care to customers with specific needs according to your skills and qualifications
- Accidents, injuries or near misses are always reported, whether it be to yourself or the customer, in line with Surrey Choices\’ policies and procedures
- To promote travel training, money management and independent life skills as required by the support plan.
- To provide personal care where required, which may involve assistance with continence, health and medication requirements; manual handling; eating and preparing meals; handling personal possessions; finances and documents.
- Ensuring personal care provision is in a safe and appropriate environment, as directed through the support plan.
- To promote effective communication and relationships with the customer and work colleagues
- To manage behaviours adhering to strategies and procedures set out for individuals within legislation
- To maintain records (e.g. support plans) where necessary, ensuring these are wholly accurate, up-to-date and completed promptly.
- Promoting safeguarding, protection and ensuring appropriate action regarding the response to alleged or suspected abuse.
- Embedding personalisation in practice.
Other Objectives
- Maintain professional and personal boundaries with all customers, parents & carers, colleagues and other professionals.
- Comply, observe and promote the company’s Code of Conduct.
- Comply with the company’s policies and procedures at all times.
- Take all reasonable precautions to maintain the health and safety of oneself and others, ensuring that any risks about this are reported and remedial action taken promptly.
- Take responsibility for own continuous professional development and maintaining an adequate level of knowledge and skills about the role.
- Undertake any other duties that may reasonably be required of this role and as requested by the manager(s). Actively support and promote Surrey Choices\’ business objectives, operating model and core values.
Person Specifications, Qualification, Experience, Skills, Knowledge
Qualification and Training
Essential
Desirable
● Level 2 Health & Social Care Diploma
Skills, Knowledge and Experience
Essential
- Excellent communication skills- verbal and written
- Strong organisational skills
- Ability to cope under pressure
- A work practice which promotes equality and diversity
- Experience in a health and social care setting with one or more of the client groups supported by Surrey Choices Short Breaks
- Ability to plan, organise and prioritise own workload and that of your team effectively to meet deadlines
- Commitment to delivering high-quality services to customers in line with the Surrey Choices Vision and Values. Passion to provide high-quality person-centred services
- Knowledge and working practice of safeguarding, Health and Safety and Risk Management
Desirable
- Ability to recognise and develop additional opportunities for the service and people using it
- Experience of undertaking customer reviews and facilitating the implementation of personalised and outcome-focused support plans
- Knowledge and understanding of the current legislation and CQC
- Experience of building positive working relationships with clients, their families, staff and other health and social care professionals
- Care Certificate knowledge of CQC Regulations and the Health Care Act for professionals
- Able to show attention to detail, e.g in care plans, reports
Personal Qualities
Essential
- A positive attitude to change
- Adaptability
- Strong work ethic, self-motivated and proactive
- Dependable
- Positive attitude
- Team orientated
- Effective communication skills
- Caring, empathetic and compassionate
- Flexibility and adaptability
Desirable
- Experienced user of Microsoft Office, e-mail and the Internet
Other
Essential
Desirable
- *Access to motorised transport and hold a full UK driving licence
* This job involves travelling to lots of different places across Surrey to see customers and employers. If you are an applicant with a disability and cannot drive, we will discuss reasonable adjustments. Please contact the hiring manager for more information.
This Job Description is neither exhaustive nor exclusive and may be subject to change in light of company requirements and the development of services.
Bank Support Worker - Woking - Short Breaks Banstead but with some field-based travel employer: Surrey Choices
Contact Detail:
Surrey Choices Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bank Support Worker - Woking - Short Breaks Banstead but with some field-based travel
✨Tip Number 1
Familiarise yourself with the key responsibilities outlined in the job description. Understanding how to promote independence and life skills for customers will help you demonstrate your suitability during any discussions.
✨Tip Number 2
Highlight your experience in health and social care settings, especially if you've worked with similar client groups. Be ready to share specific examples of how you've supported individuals in achieving their goals.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've built positive relationships with clients and colleagues in the past. This is crucial for a role that requires effective teamwork and customer interaction.
✨Tip Number 4
Be prepared to talk about your understanding of safeguarding and health and safety regulations. This knowledge is essential for ensuring a safe environment for customers and will reflect your commitment to high-quality service.
We think you need these skills to ace Bank Support Worker - Woking - Short Breaks Banstead but with some field-based travel
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly any roles that involved supporting individuals with specific needs. Use keywords from the job description to demonstrate your suitability.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing high-quality, person-centred services. Mention specific examples of how you've promoted independence and supported individuals in previous roles.
Highlight Relevant Qualifications: Clearly list your Level 2 Health & Social Care Diploma and any other relevant qualifications. If you have additional training or certifications related to safeguarding or health and safety, be sure to include those as well.
Showcase Soft Skills: Emphasise your communication skills, adaptability, and ability to work under pressure. Provide examples of how you've effectively managed relationships with clients, families, and colleagues in past positions.
How to prepare for a job interview at Surrey Choices
✨Showcase Your Communication Skills
As a Bank Support Worker, excellent communication is key. Be prepared to demonstrate your verbal and written communication skills during the interview. You might be asked to explain how you would communicate effectively with clients and colleagues, so think of examples from your past experiences.
✨Highlight Your Experience in Health and Social Care
Make sure to discuss any relevant experience you have in health and social care settings. This could include specific roles or situations where you supported individuals with diverse needs. Tailor your examples to show how they align with the responsibilities outlined in the job description.
✨Demonstrate Your Commitment to Person-Centred Care
The role requires a passion for providing high-quality, person-centred services. Prepare to talk about what person-centred care means to you and how you've implemented it in your previous roles. Share specific instances where you promoted independence and supported individuals in making informed choices.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you manage challenging situations. Think about how you would handle specific scenarios related to safeguarding, personal care, or supporting clients with specific needs. Practising these responses can help you feel more confident during the interview.