Out of Court Resolutions Administrator in London

Vacancy Information

• Department: Criminal Justice
• Grade: Grade 7
• Status: Full Time
• Contract Type: Permanent
• Salary Grade Range: £26,703 - £28,914
• Working Hours: 37.0 Hours per Week
• Location: Brighton, John Street

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message: We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you.

Role & Key Responsibilities: From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. This role involves working within a centralised team, accepting referrals from divisional staff across the Force, to progress cases deemed suitable for an Out of Court Resolution (OOCR). The administrator will be responsible for supporting the wider OOCR team by providing an efficient and timely administration service, to maintain the effective management of OOCRs.

Key Accountabilities:

• Manage the receipt, distribution and progress of all administrative taskings and correspondence arising from investigating officers and partners.
• Initiate timely and appropriate responses that are in accordance with both departmental procedures and statutory guidelines.
• Liaise with divisional staff, ensuring standards are met and managing expectations in relation to timescales for completion.
• Collate data from various sources, interpret the data gathered and calculate any additional statistical analysis required to support departmental accountability and performance.
• Produce data in a usable format as directed.
• Check email inbox daily and respond to queries promptly.
• Ensure key data is recorded accurately, adhering to legislation, policy and direction from line managers.
• Establish and maintain good working relationships with colleagues within the organisation and appropriate local partners.
• Undertake other duties appropriate to the grade and character of work as may be reasonably required, including specific duties of a similar or lesser graded post.

Qualifications, Skills & Experience:

• Grade C or above in GCSE English and Maths – or equivalent.
• Good interpersonal skills and the ability to work well with others at all levels, in a team and with partners.
• Excellent organisational skills with the ability to prioritise own workload and work within strict timescales.
• Ability to work calmly, methodically and accurately, using own initiative, while under pressure and with minimal supervision.
• Strong attention to detail.
• Good written and oral communication skills, including the ability to respond to correspondence and enquiries in a professional and courteous manner.
• Able to understand and comply with the requirements of GDPR and the management of confidential and personal information to ensure data privacy.
• Experience of working with databases and spreadsheets and of creating and analysing management information.
• Able to produce clear, legible, concise and accurate data reports.
• Proficient in all Microsoft applications including Outlook, PowerPoint, Excel, Word and Adobe systems.
• Willing and able to undertake training to become proficient in using additional IT and multimedia systems that are essential to the role.
• Have the personal resilience to handle material of a sensitive and/or distressing nature.

Additional Requirement: The post holder must achieve and maintain the relevant level of Force vetting for the role.

Benefits:

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On-site gyms and a range of sports clubs
• Generous and supportive parental leave
• Financial and mental wellbeing guidance and support
• Discounted contributory healthcare scheme

Further Information: Successful applicants will be contacted following paper-sift, to arrange interview.

Diversity Statement: We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. For more information, you can read our full anti-racism statement here. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Open Event: There is opportunity to learn more about the team, and the roles, on Monday 12th January 16:00 – 17:00. This online event is open to all, and will be held via Teams.