IT Systems Trainer

IT Systems Trainer

London Full-Time 32163 - 38008 £ / year (est.) Home office (partial)
S

At a Glance

  • Tasks: Deliver engaging training on key policing systems to empower learners.
  • Company: Join Surrey Police, dedicated to protecting vulnerable people and ensuring community safety.
  • Benefits: Enjoy flexible working, generous leave, career progression, and wellness support.
  • Why this job: Make a real impact in policing while developing your training skills in a supportive environment.
  • Qualifications: No specific experience required; just a passion for teaching and helping others learn.
  • Other info: Diversity is valued here; we welcome applicants from all backgrounds.

The predicted salary is between 32163 - 38008 £ per year.

Division / Department - People Services

Grade - Grade G

Status - Full Time or Happy to Talk Flexible Working

Contract Type - Permanent

Salary Grade Range - £32,163 - £38,008

Working Hours - 36.0 Hours per Week

Shift Allowance - No

Politically Restricted - No

Location - Surrey Police Headquarters, Guildford

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. You will deliver blended methods of training across the Technical Training curriculum. Applicants should be keen to learn and deliver key information around key policing systems e.g. Niche UA. It is important that the successful candidate will be able to demonstrate how they have been able to coach people through learning a new skills or knowledge. This role is predominately classroom based training at Surrey Police HQ and surrounding areas, with some virtual delivery.

Skills & Experience

  • Existing knowledge, skills and experience in the use of Niche and PNC is desirable but not essential.
  • Knowledge of Niche Case File building is favourable.
  • A recognised training qualification in Learning and Development is desirable, but equally not essential as we will be able to support you with developing the skills you need.
  • Exceptional interpersonal and communication skills together with the ability to facilitate the development of others and to influence and empower students so that they can make any required adjustments to their behaviour.
  • Excellent presentation skills with the ability to facilitate workshops for individuals & teams, adapting to learners needs where appropriate.
  • The ability to demonstrate a comprehensive understanding and appreciation of the concept of diversity, with the ability to embed this knowledge throughout all learning and professional development programmes.
  • Well developed written communication skills and the ability to produce clear, concise and accurate records and reports.
  • Highly motivated with the ability to work on own initiative, under minimal supervision.
  • Is experienced with Microsoft Office products, with accurate keyboard skills.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We take pride in looking after our people and offer a variety of benefits:

  • Career progression
  • Contributory pension scheme (LGPS)
  • Generous annual leave allowance
  • Discounts for everyday spend
  • On-site gyms and a range of sports clubs
  • Generous and supportive parental leave
  • Financial and mental wellbeing guidance and support
  • Discounted contributory healthcare scheme

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

IT Systems Trainer employer: Surrey and Sussex Police

At Surrey Police, we pride ourselves on being an exceptional employer that values the well-being and development of our staff. With a strong commitment to work-life balance, flexible working options, and a supportive environment, we offer numerous benefits including generous annual leave, career progression opportunities, and access to on-site facilities. Join us in making a meaningful impact within the community while enjoying a diverse and inclusive workplace culture.
S

Contact Detail:

Surrey and Sussex Police Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land IT Systems Trainer

✨Tip Number 1

Familiarise yourself with the Niche and PNC systems, even if you don't have direct experience. Understanding these systems will not only boost your confidence but also show your commitment to the role during any discussions.

✨Tip Number 2

Highlight your coaching and training experiences in previous roles. Be ready to share specific examples of how you've successfully helped others learn new skills, as this is a key aspect of the IT Systems Trainer position.

✨Tip Number 3

Prepare to discuss your approach to diversity and inclusion in training environments. The role values the ability to embed these principles, so think about how you can demonstrate your understanding and application of these concepts.

✨Tip Number 4

Practice your presentation skills before the interview. Since the role involves delivering workshops, being able to communicate clearly and engagingly will be crucial. Consider doing a mock presentation to a friend or family member for feedback.

We think you need these skills to ace IT Systems Trainer

Interpersonal Skills
Communication Skills
Presentation Skills
Facilitation Skills
Coaching and Mentoring
Adaptability to Learners' Needs
Knowledge of Niche and PNC Systems
Understanding of Diversity and Inclusion
Written Communication Skills
Report Writing
Microsoft Office Proficiency
Self-Motivation
Initiative
Training Qualification in Learning and Development (desirable)

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the key responsibilities and skills required for the IT Systems Trainer position. This will help you tailor your application to highlight relevant experiences.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in training or coaching others, especially in technical environments. Mention specific examples where you have successfully facilitated learning.

Showcase Communication Skills: Given the importance of interpersonal and communication skills in this role, provide examples in your application that demonstrate your ability to communicate effectively and adapt your teaching style to different learners.

Emphasise Commitment to Diversity: Reflect on how you can contribute to the organisation's commitment to diversity. Include any experiences or understanding you have regarding diversity and inclusion in training or educational settings.

How to prepare for a job interview at Surrey and Sussex Police

✨Showcase Your Training Experience

Be prepared to discuss your previous experience in training or coaching others. Highlight specific examples where you've successfully helped someone learn a new skill or concept, especially in a technical context.

✨Demonstrate Communication Skills

Since this role requires exceptional interpersonal and communication skills, practice articulating your thoughts clearly. Consider how you can adapt your communication style to different audiences, as this will be crucial in a classroom setting.

✨Understand the Importance of Diversity

Familiarise yourself with the concept of diversity and how it applies to training. Be ready to discuss how you would incorporate diverse perspectives into your training sessions and ensure inclusivity for all learners.

✨Prepare for Technical Questions

While existing knowledge of Niche and PNC is desirable but not essential, it’s beneficial to have a basic understanding of these systems. Research them beforehand and be ready to discuss how you would approach teaching these topics.

S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>