File Build Case Administrator - Full Time 37 hours pw

Join to apply for the File Build Case Administrator role at Surrey and Sussex Police.

Vacancy Information

• Division / Department - Operations Command
• Grade - Grade 7
• Status - Full Time
• Contract Type - Permanent
• Salary Grade Range - £25,626 - £27,747
• Working Hours - 37.0 Hours per Week
• Shift Allowance - No
• Politically Restricted - No
• Location - Shoreham

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. In this role you will be part of a small and dynamic team responsible for listing high volume minor traffic offences into the Single Justice Procedure (SJP) and Police Led Prosecutions (PLP) courts. This work supports the Chief Constable as National Police Chief Council (NPCC) lead for Roads Policing and links directly to the NPCC strategic plan to make roads safer by denying offenders the use of the road network. This team also have the responsibility to prepare, raise, serve and list the charges for all criminal cases that utilise the Postal Charge Requisition (PCR) pathway into court and includes some of the most serious and complex crime types. This work includes liaising with the courts to manage listing of these cases, particularly the Video Link and remand court hearings for defendants in prison and links directly into the force priorities of protecting communities, catching criminals and delivering an outstanding service to the people of Sussex. You will be dealing with a range of internal and external stakeholders all the while supporting the force drive to bring offenders to justice and give victims closure.

Skills & Experience

• You should be educated to GCSE level with a pass in English.
• Excellent interpersonal and communication skills as you will have daily contact with a wide variety of individuals and organisations, such as victims of crime, defendants, witnesses, members of the Crown Prosecution Service and Magistrates Court representatives.
• Ability to remain calm when dealing with confrontational calls from defendants.
• Excellent written and oral communication skills with ability to negotiate.
• Emotional resilience is needed to deal with cases that may have upsetting content.
• Decision making and accuracy is vital with excellent attention to detail required.
• IT literate with the ability to learn systems quickly as the role involves the use of a number of systems including Niche, Common Platform, Libra, WMS and Microsoft Office although full training will be provided.
• Expected to be flexible with working hours and on occasions be prepared to work overtime including weekends for which remuneration will be paid.

Why Work With Us?

We take pride in looking after our people and offer a variety of benefits:

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On-site gyms and a range of sports clubs
• Generous and supportive parental leave
• Financial and mental wellbeing guidance and support
• Discounted contributory healthcare scheme

Diversity Statement

We are only as good as our people. It’s important that our officers and staff can be themselves in the workplace and we know that as an organisation we’ll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications.