Digital Transcriber

Vacancy Information

• Division / Department - Criminal Justice
• Grade - Grade 6
• Status - Full Time or Happy to Talk Flexible Working
• Contract Type - Fixed Term Contract
• Salary Grade Range - £25,713 - £27,204
• Working Hours - 37.0 Hours per Week
• Shift Allowance - No
• Politically Restricted - No
• Location - Forcewide

The starting salary for this role will usually be at the bottom of the salary range and will be pro-rata if the working hours are less than full time.

Chief Constables' Message

We really welcome your interest in joining our Police Force. It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe. We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference. If you feel you are that person then we want to hear from you. We wish you all the very best with your application.

The Role & Key Responsibilities

From your first day with us you will be part of a policing family making a real difference. It is our mission to identify and protect vulnerable people, prevent and respond to harm and keep people safe. We are looking for enthusiastic, hard-working and highly skilled Transcribers/Audio typists to join our busy Digital Transcribing Team. The role of a Digital Transcriber is an integral part of the Criminal Justice Process. In this role, you will be responsible for transcribing audio recordings and handwritten statements into verbatim typed transcripts while maintaining data confidentiality and adhering to deadlines. This is a busy and demanding team, serving officers across the force, so strong IT skills, good time management, the ability to work under pressure, and a proactive, team-focused attitude are essential.

During this role, you will be asked to undertake the following responsibilities:

• Working within a busy department, as part of a team, to provide fast and accurate audio transcriptions of both suspect and victim interviews to be used primarily at Crown Court trials.
• Audio transcription of Body Worn Video and 999 calls.
• Copy typing of Witness Statements.
• Liaising with police officers at all levels, as well as colleagues within the Criminal Justice Unit.
• Working to tight deadlines to ensure court trials proceed in a timely fashion.
• Delivering excellent Customer Service.
• Using several IT systems such as Outlook, Word, In-house policing systems such as Niche, as well as audio transcription software.

Skills & Experience

The ideal candidate would be educated to level A-C in GCSE English or the equivalent qualification. You should also be able to demonstrate well-developed interpersonal skills together with excellent verbal and written communication including spelling, grammar and a minimum of 65 wpm typing speed. You should possess the ability to work independently and manage your own workload, as well as working as part of a team structure. You should also demonstrate the ability to work under pressure in a high volume environment, which will require a high degree of organisation, planning skills and attention to detail. Previous experience of working in an administrative role, with the ability to prioritise own workload and time, working methodically and accurately with minimal supervision. Typing speed, minimum of 65 wpm. Good working knowledge of Microsoft programs such as Word and Outlook. Ability to input, update and retrieve computer information. Experience of audio typing. Good communication skills. Good decision making skills. Capable of communicating at all levels. Respect for diversity. Excellent customer service skills. Flexible approach to changing work practices. Prepared to work flexible hours to suit the requirements of the department.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We’re invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working. We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public. This may include flexi-time and home working. We take pride in looking after our people and offer a variety of benefits:

• Career progression
• Contributory pension scheme (LGPS)
• Generous annual leave allowance
• Discounts for everyday spend
• On-site gyms and a range of sports clubs
• Generous and supportive parental leave
• Financial and mental wellbeing guidance and support
• Discounted contributory healthcare scheme

For further information, please contact Team Leaders Victoria Seymour-Hunt or Maxine Hargroves.

Diversity Statement

We are only as good as our people. It's important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach, and the skills that diversity brings; all of which help us to deliver a better policing service. We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all. We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work. We are proud members of Disability Confident, hold Race Equality Matters Trailblazer status, are a signatory of the Race at Work Charter and are aligned with the Armed Forces Covenant and the HeForShe movement. We are committed to being an anti-racist police service. We promise to challenge injustice, ensure fairness and to uphold anti-racist principles in both our organisation and our communities. We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status, or religious belief, we would love to hear from you.

Additional Information

Following submission of your application you will receive a confirmation email with a copy of your application attached. Occasionally emails from this address can fall into spam/junk folders so please ensure this is checked regularly. You may wish to consider adding to your address/contact list to ensure you receive all communications. This post is being advertised in parallel with Force redeployment processes. Any redeployees who are identified will be given preference. This may result in the post being withdrawn at any point during the recruitment process.