Ward Clerk / Receptionist - Chemo Suite in Redhill

The Chemotherapy Suite is located at East Surrey Hospital and offers specialised and compassionate care for Haematology and Oncology outpatients. The Suite is designed to provide comfort and privacy for patients, equipped with ten patient chairs.

The post holder is responsible for providing administrative support to ensure the smooth running of the unit for patients, visitors and staff. The role involves welcoming patients, visitors and staff, handling telephone inquiries, maintaining communication with the multidisciplinary team and reporting concerns to the shift leader.

Responsibilities include supporting ward management, maintaining accurate patient records, booking appointments, coordinating with admissions and medical records, assisting in ordering supplies and ensuring patient confidentiality. The post holder must comply with health and safety regulations, follow Trust policies, including risk management, safeguarding and equal opportunities, and handle administrative duties such as processing healthcare records, organising patient transfers, updating Cerner records, managing discharge documentation and assisting with ward administration.

Additional duties include assisting with patient care where needed, supporting new staff orientation, maintaining cleanliness standards and participating in training and quality improvement initiatives.

Surrey and Sussex Healthcare NHS Trust operates a 24‑hour service, 365 days a year. All nursing, clinical and operational roles may involve working on a 24/7 shift basis, unless otherwise specified in the recruitment process.

We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race, ethnicity, religion or belief, and sexual orientation. We can make reasonable adjustments and offer support throughout the application process.

Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service). Part‑time roles receive a pro‑rata salary based on the appropriate pay step and hours worked in accordance with AfC and all medical and dental terms and conditions.

Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date.