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- Tasks: Join our team as a Receptionist, managing clinics and supporting patient care.
- Company: East Surrey Hospital provides vital healthcare services across multiple regions.
- Benefits: Enjoy flexible working, training opportunities, and a focus on health and wellbeing.
- Why this job: Make a real impact in patient care while working in a supportive and inclusive environment.
- Qualifications: Experience in an acute care setting with strong IT and communication skills required.
- Other info: Be part of a dedicated team of 6,000 staff committed to excellent patient service.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about providing excellent customer service to patients, carers, and relatives? An exciting opportunity has arisen for a Band 2 Receptionist to work in our Gynaecology and Antenatal Outpatient Department at East Surrey Hospital. You will work with colleagues and healthcare professionals to ensure the smooth running of clinics and the delivery of patient care according to outpatient standards and Trust policies.
We are looking for a motivated receptionist with experience in an acute care setting. You should have excellent interpersonal, IT, and communication skills, and be able to organise and manage your workload effectively. Dedication and passion for working with patients, carers, and relatives are essential.
The role involves managing designated clinics, preparing and storing medical notes, and handling patient reception and discharge from the Trust\’s electronic records independently.
Our Trust employs approximately 6,000 staff and provides healthcare services across East Surrey, North-East West Sussex, and South Croydon, including emergency and planned care at various sites. We are committed to being an inclusive employer, offering training, flexible working, support networks, and a focus on health and wellbeing.
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Receptionist - O&G Outpatient employer: Surrey and Sussex Healthcare NHS Trust
Contact Detail:
Surrey and Sussex Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - O&G Outpatient
✨Tip Number 1
Familiarise yourself with the specific outpatient services offered at East Surrey Hospital. Understanding the Gynaecology and Antenatal departments will help you demonstrate your knowledge during any interviews or discussions.
✨Tip Number 2
Highlight your customer service experience in healthcare settings when networking. Connect with current or former employees on platforms like LinkedIn to gain insights about the role and the work culture.
✨Tip Number 3
Prepare for potential interview questions by practising responses that showcase your interpersonal and IT skills. Think of examples where you've effectively managed workloads or resolved patient issues.
✨Tip Number 4
Show your dedication to patient care by researching the Trust's values and initiatives. Being able to discuss how your personal values align with theirs can set you apart from other candidates.
We think you need these skills to ace Receptionist - O&G Outpatient
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and requirements for the Receptionist position. Tailor your application to highlight how your skills and experiences align with these needs.
Highlight Relevant Experience: Emphasise any previous experience you have in an acute care setting or similar roles. Use specific examples to demonstrate your customer service skills and ability to manage workloads effectively.
Showcase Your Skills: Make sure to mention your interpersonal, IT, and communication skills in your CV and cover letter. Provide examples of how you've used these skills in past roles to enhance patient care or improve clinic operations.
Craft a Compelling Cover Letter: Write a personalised cover letter that expresses your passion for working with patients and your dedication to providing excellent service. Mention why you want to work at East Surrey Hospital and how you can contribute to their team.
How to prepare for a job interview at Surrey and Sussex Healthcare NHS Trust
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to assist patients or clients, as this will demonstrate your dedication to the role.
✨Highlight Your Organisational Skills
Since the role involves managing clinics and handling medical notes, be prepared to discuss how you effectively organise and prioritise your workload. Mention any tools or methods you use to stay organised, which can reassure the interviewers of your capability.
✨Demonstrate Your IT Proficiency
As the position requires handling electronic records, it's crucial to showcase your IT skills. Be ready to talk about your experience with similar systems or software, and if possible, mention any relevant training you've completed.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations in a healthcare setting. Think of scenarios involving patient interactions or managing difficult situations, and prepare your responses to show your problem-solving abilities and interpersonal skills.