Operational Manager Therapies

As the Operational Manager, you will play a crucial role in the operational management, performance and improvement of our services. You will be responsible for a range of activities, including:

• Leading and managing staff

• Taking the lead in service delivery and performance.

• Developing and implementing business cases

• Leading and contributing to new and ongoing projects and initiatives

We are seeking an individual with proven experience in operational management and service improvement. You should be a problem-solver with excellent communication and influencing skills who can make a positive impact on our services.

In addition to your operational experience, you will demonstrate compassionate leadership, enthusiasm, and proactivity. Your values and behaviours should align with those of our Trust.

The department is supportive of CPD opportunities to help your journey as a leader.

Are you a highly motivated and enthusiastic individual looking for an exciting opportunity to join our Therapy department

We always strive to be the best place to work and to be cared for.

• We’ve been named the 2021 Acute NHS Trust of the Year, in the annual Health Service (HSJ) Journal Awards for our clear ambition and vision and a significant improvement journey over a number of years’.

• The Trust is 6th highest rated Trust in the South East and was still in the top 25% nationally for recommended places to work.

• We’re rated Outstanding by the Care Quality Commission and when asked whether the care of patients is the organisation’s top priority our staff rank us the best in the country among comparable acute trusts.

• We pride ourselves on supporting you to thrive in your existing role and to develop your career with us. So with us you’ll get loads of benefits, great training and development opportunities, flexibility and a real community feel.

Benefits to working with us

• Great training and education, including preceptorship and CPD (up to £1,000 individual CPD funding available for nurses, midwives and AHPs)

• Our location: you can access beautiful countryside, historic towns and villages and bustling city life all nearby. With good schools, nature reserves and cultural attractions on our doorstep, and both London and Brighton easily accessible too, there’s something for everyone nearby.

• At least 35 days leave (inclusive of bank holidays)

• NHS pension scheme

• A huge range of Health Service Discounts at hundreds of big brands from holidays to gadgets and restaurants to retail.

• On-site nursery

• On-site Boots and WHSmith shops

• An Amazon locker and an InPost locker on site

• Restaurant facilities

• Full educational library services

• Excellent rail and bus links

• The local bus operator offer all new staff one month’s free travel to East Surrey Hospital when they first join (please visit the Metrobus website for details and terms and conditions)

• Lockable storage for cycles., We provide emergency and non-emergency services to the residents of East Surrey, North-East West Sussex, and South Croydon, including the major towns of Crawley, Horsham, Reigate and Redhill; a community of over 535,000 people. We provide acute and complex services and a range of outpatient, diagnostic services whilst Crawley Hospital and Horsham in West Sussex and Caterham Dene Hospital and Oxted Health Centre in Surrey provide less complex planned services. In 2019 the Care Quality Commission (CQC) rated our services as ‘Outstanding’ and we are one of the best performing Trusts in England:

· Winners of Health Service Journal Acute Trust of the year award 2021.

· National Patient Safety Awards winner and strive to be a beacon for safety in all that we do.

· We are rated the sixth highest trust in the South East and in the top 25% nationally for staff recommending the Trust as a place to work or receive treatment.

Detailed job description and main responsibilities

Once you understand the requirements outlined in the advert, please ensure your application clearly reflects where you match them including any examples you would like to highlight.

We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process.

Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service), thereafter individuals will progress up the pay steps in accordance with NHS Agenda for Change (AfC) terms and conditions. For part time roles you will receive a pro rata’d (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions.

Surrey and Sussex Healthcare NHS Trust operate a 24 hour 365 day a year service and all nursing, clinical and operational roles will require staff to work 24/7 shifts (if required) unless you are specifically advised otherwise as part of the recruitment process.

On rare occasions some vacancies may expire before the advertised closing date.

We take our responsibilities to the environment extremely seriously and have an ambitious Green Plan that we’re delivering. Actions include having uniforms made from recycled plastic, 100% renewable electricity and planting 150 trees at East Surrey Hospital. Read our plan here.