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- Tasks: Provide essential admin support in a busy General Surgery department, ensuring smooth communication.
- Company: Join Surrey and Sussex Healthcare NHS Trust, a leading local employer in healthcare.
- Benefits: Competitive salary, flexible working, excellent training opportunities, and a supportive work environment.
- Why this job: Make a real difference in patient care while developing your career in healthcare.
- Qualifications: Experience with computerised data systems and strong communication skills are essential.
- Other info: Diverse and inclusive workplace with a focus on health and wellbeing.
The predicted salary is between 23400 - 25800 £ per year.
Overview
Job summary
Main area
Medical Secretary General Surgery
Grade
NHS AfC: Band 4
Contract
Fixed term: 12 months (1 Year FTC until 17.11.26)
Hours
Full time – 37.5 hours per week (Monday to Friday 0800-1600 or Mon to Friday 0900-1700)
Job ref
326-7428369-MH
Employer
Surrey and Sussex Healthcare NHS Trust
Employer type
NHS
Site
East Surrey Hospital
Town
Redhill
Salary
£27,485 – £30,162 per annum plus high cost allowance
Salary period
Yearly
Closing
23/09/2025 23:59
Job overview
The General Surgery department at Surrey & Sussex Healthcare NHS Trust (SaSH) is seeking a talented individual who is dedicated to working as part of our healthcare team, providing a first-class, caring service to patients. The post holder will work in an exceptionally busy division providing administration support within the department. This role will provide an essential communication link between clinicians, supporting staff and patients to ensure all patients are treated within the clinically indicated timeframe. The successful candidate will have experience of working with computerised data systems, be able to work calmly under pressure, have a polite, courteous manner, excellent communication, interpersonal and organisation skills. Additionally, with a proven track record of using their initiative and prioritising workloads in order to meet deadlines. Experience of pathway management would be advantageous but training would be provided for the successful candidate. Exceptional verbal, written and communications skills and strong interpersonal skills will be key, as this role will involve dealing with complex patient pathways and a variety of different personnel.
Main duties of the job
For further information, please see the attached job description and person specification for a full list of duties and responsibilities.
Working for our organisation
We are a leading local employer with a diverse workforce of approximately 6,000 staff, dedicated to providing healthcare services to a growing population of around 780,000 individuals. Our Trust provides both emergency and planned healthcare across East Surrey, North-East West Sussex, and South Croydon – covering towns like Crawley, Horsham, Reigate, and Redhill. Our main hospital, East Surrey in Redhill, offers a full range of acute and specialist services and is also the closest trauma unit to Gatwick Airport. We also provide outpatient, diagnostic, and planned care services at sites including The Earlswood Centre, Caterham Dene Hospital, Oxted Health Centre, Crawley Hospital, and Horsham Hospital. We are proud to be an inclusive employer, and we work hard to create an environment where everyone feels valued and supported. At our Trust, we strive to be the best place to work and receive care. We are dedicated to supporting you in your current role while helping you grow and develop your career. As part of our team, you will have access to excellent training opportunities, flexible working, dedicated support networks, and a strong emphasis on health and wellbeing to ensure a thriving and positive work environment.
Additional information
Surrey and Sussex Healthcare NHS Trust operates a 24-hour service, 365 days a year. As such, all nursing, clinical, and operational roles may involve working on a 24/7 shift basis, unless otherwise specified during the recruitment process. We are proud of our diverse and inclusive workforce and actively encourage applications irrespective of age, disability, gender, race and ethnicity, religion or belief and sexual orientation. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Successful candidates will be appointed to the first pay step within the band when they start with the Trust (unless they have previous relevant NHS continuous service), thereafter individuals will progress up the pay steps in accordance with NHS Agenda for Change (AfC) terms and conditions. For part time roles you will receive a pro rata\’d (proportional) salary payment based on the appropriate pay step/point and hours worked in accordance with AfC and all medical and dental terms and conditions. Note: Some vacancies may receive a high volume of applications. In such cases, the vacancy may close earlier than the advertised closing date. We encourage you to apply as soon as possible. We take our responsibilities to the environment extremely seriously and have an ambitious Green Plan that we\\\’re delivering. Actions include having uniforms made from recycled plastic, 100% renewable electricity and planting 150 trees at East Surrey Hospital. Read our plan here.
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Medical Secretary - General Surgery employer: Surrey and Sussex Healthcare NHS Trust
Contact Detail:
Surrey and Sussex Healthcare NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary - General Surgery
✨Tip Number 1
Get to know the NHS Trust and its values! Research Surrey and Sussex Healthcare NHS Trust, understand their mission, and align your personal values with theirs. This will help you stand out during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local healthcare events. Building relationships can give you insider info about the role and even lead to referrals, which can significantly boost your chances of landing that medical secretary position.
✨Tip Number 3
Prepare for the interview by practising common questions! Think about how your skills match the job description, especially around communication and organisation. Role-play with a friend or use online resources to get comfortable with articulating your experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining our team. Don’t wait until the last minute; apply early to avoid missing out!
We think you need these skills to ace Medical Secretary - General Surgery
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Medical Secretary role. Highlight your relevant experience, especially in administration and communication, to show us you’re the perfect fit for our busy General Surgery department.
Showcase Your Skills: We want to see your exceptional verbal and written communication skills shine through. Use specific examples from your past roles to demonstrate how you've successfully managed complex tasks and communicated effectively with various personnel.
Keep It Professional: While we love a friendly tone, remember to keep your application professional. Use clear language, check for typos, and ensure your formatting is neat. This reflects your attention to detail, which is crucial for the role!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible through our website, as we may close the vacancy early if we receive a high volume of applications. Get your foot in the door!
How to prepare for a job interview at Surrey and Sussex Healthcare NHS Trust
✨Know Your Role
Before the interview, make sure you thoroughly understand the responsibilities of a Medical Secretary in General Surgery. Familiarise yourself with the key skills mentioned in the job description, such as communication, organisation, and the ability to work under pressure. This will help you tailor your answers to show how you fit the role.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with computerised data systems and managing complex patient pathways. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for the interviewer to see your capabilities in action.
✨Practice Your Communication Skills
Since this role requires exceptional verbal and written communication skills, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend or family member to get comfortable discussing your experiences and answering common interview questions.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if the workplace culture aligns with your values.
