Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers, manage the cash register, and keep the store organised.
- Company: Join Surplus City, a family-run business with over 40 years of experience in retail.
- Benefits: Enjoy paid time off, health insurance, and employee discounts.
- Why this job: Be part of a friendly team and gain valuable retail experience while helping customers.
- Qualifications: High school diploma preferred; previous retail experience is a plus.
- Other info: Must be available to work weekends on a rotating basis.
We currently have an opportunity available for a Retail Store Associate in our Surplus City store. We are looking for a friendly, out-going person to assist customers at our Carlisle, PA store.
Job Summary: The Store Associate completes tasks that support the Store Manager and overall customer base. These tasks may include carrying out daily procedures like restocking shelves, organizing supply rooms or managing the cash register. Their job is also to provide customer support in all departments.
Job Duties include but are not limited to:
- Greet customers as they enter the location.
- Answer customer questions, respond to customer requests and resolve customer issues.
- Complete accurate and efficient register transactions.
- Perform inventory duties such as unloading, scanning and stocking products onto the shelves.
- Maintain a safe and clean working environment by complying with procedures, rules and regulations.
- Perform other duties as assigned.
Required skills include but are not limited to:
- Excellent critical and problem-solving skills.
- Customer service skills.
- Written and verbal communication skills.
- Ability to perform simple calculations.
- Extensive knowledge about the store product and services and customer-related policies.
- Ability to operate or to quickly learn the store's point-of-sale system.
- Integrity.
- Ability to multitask and work in a fast-paced and busy environment.
- General knowledge of Fabrics and Crafts is a plus.
- Knowledge of Hardware is a plus.
Physical Requirements:
- Prolonged periods of standing and walking throughout the retail space.
- Must be able to bend, reach and lift up to 50 lbs.
Education and Experience:
- High School diploma or equivalent preferred.
- Previous retail experience preferred.
- Successful completion of job training period.
Leadership Skills:
- Demonstrate leadership qualities and promote a positive, safe and clean work atmosphere.
Store Hours: Mon - Fri: 9am to 6pm; Sat - 8am to 5pm; Sunday 10am - 5pm. Must be available to work weekends on a rotating basis.
Benefits (For Full-Time Employees):
- Paid time off.
- 401(k) and 401(k) Employer Match.
- Health Insurance.
- Dental Insurance.
- Vision Insurance.
- Store Employee Discount.
- Opportunities available for career growth and development.
ABOUT OUR STORE: Surplus City was established in 1976 and has been a reliable, family-run supplier of merchandise for over 40 years. Surplus City has several retail stores throughout Pennsylvania and Maryland and deals in surplus items, factory overruns, buyback and closeouts, as well as buying directly from wholesale distributors and factories. We are looking for highly motivated, hard-working individuals to become a member of our team.
Retail Store Associate/Cashier employer: Surplus City
Contact Detail:
Surplus City Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Associate/Cashier
✨Tip Number 1
Familiarise yourself with the products and services offered at Surplus City. Knowing your inventory will not only help you answer customer questions but also demonstrate your enthusiasm for the role during any interactions.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a mock retail scenario. This will help you feel more comfortable greeting customers and handling their inquiries when you get the chance to shine in the store.
✨Tip Number 3
Be prepared to discuss your previous retail experience and how it relates to the responsibilities of a Store Associate. Highlight specific examples where you successfully managed customer interactions or resolved issues.
✨Tip Number 4
Show your flexibility and willingness to work weekends, as this is a requirement for the position. Mentioning your availability can set you apart from other candidates who may not be as open to working varied hours.
We think you need these skills to ace Retail Store Associate/Cashier
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail experience and customer service skills. Use keywords from the job description, such as 'customer support', 'cash register', and 'inventory duties' to catch the employer's attention.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences that demonstrate your problem-solving skills and ability to multitask in a fast-paced environment.
Showcase Relevant Skills: In your application, emphasise your communication skills and any knowledge of fabrics, crafts, or hardware. If you have previous retail experience, be sure to detail how it has prepared you for this position.
Follow Application Instructions: Ensure you apply through the specified link on their website. Double-check that all required documents are included and that your application is submitted before the deadline.
How to prepare for a job interview at Surplus City
✨Show Your Customer Service Skills
As a Retail Store Associate, you'll be interacting with customers regularly. During the interview, demonstrate your ability to provide excellent customer service by sharing examples of how you've helped customers in the past or resolved issues effectively.
✨Know the Products
Familiarise yourself with the types of products the store offers, especially if you have knowledge about fabrics, crafts, or hardware. This will show your enthusiasm for the role and your willingness to learn, which is crucial for success in this position.
✨Demonstrate Problem-Solving Abilities
Retail environments can be fast-paced and challenging. Be prepared to discuss situations where you've had to think on your feet or solve problems quickly. Highlighting your critical thinking skills will impress the interviewers.
✨Emphasise Teamwork and Leadership
Even if you're applying for an associate position, showcasing your ability to work well in a team and your leadership qualities can set you apart. Share experiences where you've contributed to a positive work atmosphere or helped guide others.
