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- Tasks: Supervise front desk operations and ensure top-notch member experiences.
- Company: Leading fitness company with a focus on community and support.
- Benefits: Competitive pay, flexible hours, and a vibrant work environment.
- Why this job: Join a dynamic team and help create a welcoming fitness culture.
- Qualifications: Customer service experience and strong leadership skills required.
- Other info: Great opportunity for personal growth in the fitness industry.
The predicted salary is between 28800 - 43200 £ per year.
A leading fitness company is seeking an Assistant General Manager to support various operations, including staff management and customer service excellence. This role involves recruiting and training staff, maintaining a welcoming environment, and ensuring superior customer experiences.
The ideal candidate should have:
- A high school diploma
- Customer service experience
- CPR certification
- Strong leadership skills
This is an excellent opportunity to contribute to a supportive fitness culture in an energetic setting.
Gym Front Desk Supervisor — Member Experience employer: Surin Group
Contact Detail:
Surin Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gym Front Desk Supervisor — Member Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the fitness industry and let them know you're on the hunt for a Gym Front Desk Supervisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get that interview, be sure to let your passion for customer service shine through. Share stories about how you've created welcoming environments in previous roles – it’ll help you stand out as a candidate who truly cares about member experience.
✨Tip Number 3
Prepare for those tricky questions! Think about scenarios where you've demonstrated leadership or handled difficult customer situations. Practising your responses will help you feel more confident and ready to impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in being part of our fitness family!
We think you need these skills to ace Gym Front Desk Supervisor — Member Experience
Some tips for your application 🫡
Show Your Passion for Fitness: When writing your application, let your enthusiasm for fitness shine through! We want to see how your love for health and wellness aligns with our mission to create a supportive fitness culture.
Highlight Your Customer Service Skills: Make sure to emphasise any customer service experience you have. We’re all about superior customer experiences, so share specific examples of how you've gone above and beyond for customers in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you the perfect fit for the Gym Front Desk Supervisor role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Surin Group
✨Know the Company Culture
Before your interview, take some time to research the fitness company’s culture and values. Understanding their approach to customer service and staff management will help you align your answers with what they’re looking for.
✨Showcase Your Leadership Skills
Be prepared to discuss specific examples of how you've successfully managed teams or improved customer experiences in previous roles. Highlighting your leadership skills will demonstrate that you're ready to take on the responsibilities of a Gym Front Desk Supervisor.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like a dissatisfied member or a staffing issue. Practising your responses to these scenarios can help you feel more confident and show that you can think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or how they measure customer satisfaction. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
