At a Glance
- Tasks: Lead CRM strategy and retention initiatives to boost customer loyalty and revenue.
- Company: SURI, a dynamic company in London focused on innovative growth strategies.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional development.
- Other info: Join a creative team and grow your career in a supportive atmosphere.
- Why this job: Make a real impact on customer engagement and retention in a fast-paced environment.
- Qualifications: Experience in CRM, email marketing, and strong collaboration skills.
The predicted salary is between 51750 - 63250 Β£ per year.
SURI in London is seeking a CRM & Retention Lead to own our CRM strategy, email performance marketing, and retention initiatives.
You will drive messaging, segmentation, and automated flows to improve LTV and repeat revenue across email, SMS, and other channels.
You will collaborate with Growth, Product, Operations, Brand and Creative teams to build a best-in-class retention engine and a scalable lifecycle program, reporting into the Director of Growth.
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Lifecycle CRM & Retention Growth Lead employer: SURI
SURI is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to lead innovative projects in a fast-paced environment. With a strong commitment to sustainability, competitive benefits such as flexible working hours, generous annual leave, and a personal development budget, SURI empowers its team members to grow alongside the company while making a meaningful impact in the consumer goods sector. Located in the vibrant area of London Bridge, employees enjoy easy access to local amenities and a supportive community that values diversity and collaboration.