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- Tasks: Repair and refurbish medical equipment while ensuring top-notch customer service.
- Company: Join a leading company in medical instrumentation with a focus on quality.
- Benefits: Competitive pay, hands-on experience, and opportunities for professional growth.
- Why this job: Make a difference in healthcare by ensuring vital equipment is always ready to go.
- Qualifications: Attention to detail, problem-solving skills, and a valid driving record required.
- Other info: Dynamic role with ongoing training and a supportive team environment.
The predicted salary is between 30000 - 42000 £ per year.
Sharpen, straighten, align, refurbish, recondition, repair, replace missing or worn parts of customer instrumentation according to industry best practices and company guidelines. Repair, calibrate, refurbish all general and specialty instrumentation and various other medical equipment as is customary to repair in a mobile unit, and forward other equipment to designated service location. Ensure all information provided to home office is correct and accurately recorded, including purchase order numbers where appropriate. Interact with hospital personnel in a professional and timely manner regarding repairs and upkeep of instrumentation to ensure customer service satisfaction. Generate and distribute paperwork to customers such as invoices, tray requests, tray rotation, and other documentation as required by SIS or the customer. Maintain a master tray list for each customer including service dates. Maintain mobile repair lab inventory and supply levels, ensure periodic maintenance/repair of vehicle, and maintain all service logs according to SIS SOP for Instrument Care Units. Adhere to hospital criteria, products, special contract terms, etc. Identify areas of improvement regarding quality issues, and offer solutions. Actively participate in continued education and training.
Capabilities:
- Acute attention to detail and aptitude for analyzing and solving problems.
- Ability to work in a fast‑paced environment while keeping safety and service paramount.
Relevant Experience Preferred:
- Must be able to pass DOT medical exam and have an acceptable driving record.
- Maintain a professional demeanor.
- Basic computer skills.
- Ability to read, write, speak, and understand English.
- Capable of standing/being on feet majority of the day.
- Capable of occasionally lifting items up to 50 pounds.
Onsite Tech employer: Surgical Instrument Service Company (SIS)
Contact Detail:
Surgical Instrument Service Company (SIS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Tech
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend relevant events, and connect with hospital personnel. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got experience with instrumentation repair, bring it up in conversations. Share specific examples of how you've solved problems or improved processes in past roles to really impress potential employers.
✨Tip Number 3
Don’t just apply anywhere—apply through our website! We love seeing candidates who are genuinely interested in joining our team. Tailor your approach to highlight how your skills align with our needs in the tech space.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Onsite Tech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Onsite Tech role. Highlight any relevant experience with instrumentation repair and customer service to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background aligns with our needs. Keep it professional but let your personality come through!
Double-Check Your Details: Before hitting send, give your application a thorough once-over. Ensure all your information is accurate, especially contact details and any purchase order numbers if applicable. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Surgical Instrument Service Company (SIS)
✨Know Your Stuff
Make sure you brush up on the technical aspects of the job. Familiarise yourself with the types of instrumentation and medical equipment you'll be working with. Being able to discuss specific repair techniques or industry best practices will show that you're serious about the role.
✨Showcase Your Attention to Detail
Since this role requires acute attention to detail, prepare examples from your past experiences where you've successfully identified and solved problems. Highlighting your ability to maintain accurate records and service logs will demonstrate your fit for the position.
✨Practice Professional Interaction
You'll be interacting with hospital personnel, so practice how you communicate professionally. Think of scenarios where you had to explain technical issues to non-technical staff and how you ensured customer satisfaction. This will help you convey your interpersonal skills during the interview.
✨Be Ready for Practical Questions
Expect questions that assess your problem-solving abilities in a fast-paced environment. Prepare to discuss how you would handle specific situations, like dealing with a malfunctioning piece of equipment or managing your time effectively while on-site.
