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- Tasks: Become a Creative Repair Specialist, completing artistic repairs on-site daily.
- Company: Join Surface Experts, a local business focused on innovative surface repair solutions.
- Benefits: Enjoy paid training, flexible schedules, and a company car for work.
- Why this job: Combine your artistic talents with hands-on work in a supportive team environment.
- Qualifications: Hands-on experience in manual work and a knack for colour matching are essential.
- Other info: Mentorship opportunities and a focus on sustainability make this role unique.
- Company car
- Free uniforms
- Paid time off
Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.
- Base Salary + Bonus Opportunity: Performance-based commissions starting on day 1
- Great Work/Life Balance: No required overtime, no nights, no weekends
- Time Off: Paid holidays and accruable vacation
- Flexible Work Schedule: Can accommodate midweek appointments
- Paid New Hire Training: Onboarding includes learning alongside a trained technician
- Company Car: Each technician drives a branded company vehicle for job duties
- Tools Included: All necessary tools and products are provided
- Learn a New Trade: Develop skills in a brand-new emerging trade
- Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
- Small Business: Local business with an owner who works alongside the team each day
- Mentorship Opportunities: Ongoing repair training and career development
- Dedicated Help Lines: Technician Support Team on call to assist to questions
DUTIES:
In the Field Daily
- Complete 4 or more creative repairs on-site each day
- Perform work on-location while displaying good customer service and communication
- Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.
Customer Service and Communication
- Treat tenants and staff with exceptional customer service
- Update progress on repairs by entering information and notes on our CRM/Dispatch tool
- Problem-solve alongside our designated Support Team for any issue
Follow Repair Process
- Learn and integrate our one-of-a-kind 5-step process into your creative routine
- Master each instrument and tool in your personalized tool-kit
- Flex your artistic talents – each repair requires a unique solution
Calling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.
QUALIFICATIONS
- Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
- A background in facilities maintenance is helpful but not a deal breaker.
- Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.
- Some great experience you can bring to the team includes: tub repair, tile installation, woodworking, boat repair, painting, resurfacing, furniture repair and refinishing, artistic ability, and more
ABOUT SURFACE EXPERTS
Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!
- By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
- Our competitors want to resurface everything – even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
- Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!
VISION
- To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
- Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
MISSION
- Our mission is to develop outstanding teams by investing in strong relationships.
- Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.
VALUES
- Serve Others
- Put Relationships First
- No Jerks
- Be Humble
- Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
- Trust the Process
- Be Organized
- Be Willing to Learn
Compensation: $17.00 – $24.00 per hour
About Surface Experts
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
- Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill.
- Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Mission
Ourmissionis to develop outstanding teams by investing in strong relationships. Together we work to solve our customers’ problems by reducing the waste of time, moneyand materials which end up inlandfills.
Our Vision
To establishandlead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitanarea,andfor our brand to be synonymous with spot repair among all facilitiesandmaintenance management.
Core Values
Serve Others
- Put Relationships First
- Be Humble
Be a Problem Solver
- Be Curious
- Seek to Understand the Cause of the Problem
- Work Smart
- Constantly Improve
Trust the Process
- Be Organized
- Be Teachable
- Put Business Needs Above Personal Wants
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
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I want to get text messages for this job from Surface Experts – Durham and Chapel Hill.
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I was referred to this position by a current employee
Benefits of Working for Surface Experts Include:
Paid Training
Competitive Compensation with Bonus Potential
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Creative Repair Specialist employer: Surfaceexperts
Contact Detail:
Surfaceexperts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Creative Repair Specialist
✨Tip Number 1
Showcase your hands-on experience! Whether it's painting, woodworking, or any other manual work, be ready to discuss specific projects you've completed. This will demonstrate your practical skills and creativity.
✨Tip Number 2
Familiarise yourself with colour matching techniques. Since the role requires a keen eye for colours, practice replicating shades and patterns from various materials to highlight your artistic abilities.
✨Tip Number 3
Prepare to discuss your problem-solving skills. Think of examples where you creatively tackled challenges in previous jobs or projects, as this aligns perfectly with the company's values.
✨Tip Number 4
Research Surface Experts and their unique repair processes. Understanding their mission and values will help you align your answers during discussions, showing that you're genuinely interested in being part of their team.
We think you need these skills to ace Creative Repair Specialist
Some tips for your application 🫡
Highlight Your Artistic Skills: Since the role of a Creative Repair Specialist requires a strong artistic background, make sure to emphasise any relevant experience in painting, sculpting, or other visual arts. Include specific examples of your work that demonstrate your creativity and ability to match colours.
Showcase Hands-On Experience: Detail any hands-on experience you have in manual work, such as construction, woodworking, or facilities maintenance. This will help illustrate your practical skills and suitability for the role.
Tailor Your CV: Customise your CV to align with the job description. Use keywords from the posting, such as 'customer service', 'problem-solving', and 'repair process', to ensure your application stands out to the hiring team.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your passion for creative repair work. Share why you are excited about the opportunity to work with Surface Experts and how your values align with theirs.
How to prepare for a job interview at Surfaceexperts
✨Showcase Your Artistic Skills
Since the role of a Creative Repair Specialist requires a strong artistic flair, be prepared to discuss your creative hobbies and how they relate to the job. Bring examples of your work or describe projects that highlight your ability to match colours and patterns.
✨Demonstrate Problem-Solving Abilities
The company values problem solvers, so think of specific instances where you've successfully tackled challenges in previous roles. Be ready to explain your thought process and how you approached each situation creatively.
✨Emphasise Customer Service Experience
Exceptional customer service is key in this role. Prepare to share experiences where you provided outstanding service, especially in hands-on environments. Highlight your communication skills and how you handle customer interactions.
✨Familiarise Yourself with the Company’s Values
Understanding the company's mission and core values will help you align your answers during the interview. Be ready to discuss how you embody these values, such as being humble, curious, and willing to learn.
