At a Glance
- Tasks: Use your creativity to solve unique repair challenges in a hands-on role.
- Company: Join a growing local team at Surface Experts, a national brand.
- Benefits: Enjoy flexible schedules, performance bonuses, and a company car.
- Other info: Supportive environment with mentorship opportunities and a focus on teamwork.
- Why this job: Make a real impact by saving customers time and money with creative repairs.
- Qualifications: Experience working with your hands and a willingness to learn new skills.
The predicted salary is between 30000 - 40000 £ per year.
Do you like working with your hands? Do you enjoy variety in your work? Surface Experts Technician might be the job for you! Enjoy using your creativity to problem-solve repairs that typically take less than an hour. Surface Experts is a national brand that is in the process of growing our local team. We are looking for a person to fill our field technician role. Both men and women make great Surface Experts techs, but there are a few requirements that help us determine whether someone will have the skill set to be able to learn quickly.
A Day in the Life of a Surface Experts Technician:
- On the jobsite for 4+ customers per day
- On-site Work Orders, customer service, and follow-ups
- Working for a variety of customers in different industries including Property Management, Hotels, Movers, Builders, etc.
Customer Service and Communication:
- Display world-class customer service for tenants and property management staff
- Track work progress and notes in our CRM/Dispatch tool
- Communicate with support team with questions
Follow Repair Process:
- Understand and utilize our unique 5-step repair process
- Employ each tool in your custom tool-kit
- Problem-solve repairs with creativity
We are looking for someone who has experience in either the process of fabricating or installing bathtubs. You will use your knowledge of common tub building materials: fiberglass, gel coat, enameled steel and acrylic. We repair damages to tubs that happen during or after installation.
Preferred Qualifications:
- Experience working with your hands - This could be in construction, manufacturing, painting, or even a personal hobby
- Experience working in facilities maintenance can be a big plus, but is not required
- An ability to identify, compare, and recreate colors - Understanding color and how to match color is a large part of what we do. An art background is helpful, but not necessary.
- Willingness to commit to learning a skill that may take months to master.
What We Value:
- Attention to detail
- Enjoy working with a team
- Ability to manage your own schedule
- Customer service experience
- Excellent work ethic
The ideal applicant is someone who finds pride in their work and thrives using creativity. Most of our customers are faced with unique damage to their counter, floor, tub or other hard surface. As a creative repair specialist we can problem-solve, finding a custom repair for the damage and saving them the hassle and cost of replacement.
Compensation: $17.00 - $24.00 per hour
About Surface Experts:
Surface Experts is an all-inclusive surface repair service provider. We repair small damage to surfaces like Floors, Countertops, Bathtubs, Cabinets, Appliances, Furniture, Elevator Panels … Almost Everything!. We pride ourselves in our ability to provide incredibly fast service, while maintaining a friendly and professional atmosphere in our support center and on jobsites. We combine old school skill sets with new technology and products, resulting in a durable and appealing repair all provided with a smile.
Our objective is a happy customer and a long-term relationship. We focus on saving our customers time, money and wasted materials that end up in a landfill. Our typical repair requires only 1 to 2 tablespoons of product so our technicians can carry their entire set of tools and equipment in a small vehicle. Our approach is clean and free of odors in less than two hours.
Our Vision: To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.
Creative Repair Artist in Durham employer: Surface Experts
At Surface Experts, we pride ourselves on being an excellent employer by fostering a supportive work environment that values creativity and teamwork. Our flexible schedules, performance-based bonuses, and comprehensive training programmes ensure that our employees not only thrive in their roles but also have ample opportunities for personal and professional growth. With a strong commitment to sustainability and a mission to reduce waste, working with us means being part of a team that makes a meaningful impact in the community while enjoying a great work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Creative Repair Artist in Durham
✨Tip Number 1
Get your hands dirty! If you want to land that Creative Repair Artist gig, show us your skills in person. Bring along examples of your work or even a portfolio that highlights your creativity and problem-solving abilities.
✨Tip Number 2
Network like a pro! Connect with current Surface Experts technicians or join local trade groups. Building relationships can give you insider info on job openings and help you stand out when it comes to interviews.
✨Tip Number 3
Be ready to showcase your personality! We love team players who can communicate well. During interviews, don’t just talk about your skills; share stories that demonstrate your customer service experience and how you’ve solved problems creatively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to dive into the world of surface repair.
We think you need these skills to ace Creative Repair Artist in Durham
Some tips for your application 🫡
Show Your Creative Side:As a Creative Repair Artist, we want to see how you think outside the box! Share examples of your past work or projects where you've used creativity to solve problems. This will help us understand your unique approach.
Tailor Your Application:Make sure to customise your application to highlight relevant experience, especially if you've worked with materials like fiberglass or acrylic. We love seeing how your background aligns with our needs!
Be Personable:Since customer service is key in this role, let your personality shine through in your application. We appreciate a friendly tone and a genuine passion for helping others!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Surface Experts
✨Show Off Your Creativity
As a Creative Repair Artist, your ability to think outside the box is crucial. Prepare examples of past projects where you used creativity to solve problems, especially in hands-on work. This will demonstrate your skills and align with the company's mission of innovative repairs.
✨Know the Tools of the Trade
Familiarise yourself with the tools and materials mentioned in the job description, like fiberglass and gel coat. Being able to discuss how you've used similar tools or materials in previous roles will show that you're ready to hit the ground running.
✨Emphasise Customer Service Skills
Since this role involves a lot of customer interaction, be prepared to talk about your experience in providing excellent customer service. Share specific examples of how you've handled customer queries or complaints effectively, as this aligns with their core value of serving others.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training process or how the team collaborates on repairs. This shows your genuine interest in the role and helps you understand if the company culture fits you.
