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- Tasks: Respond to alarms, conduct patrols, and liaise with clients professionally.
- Company: Dynamic security firm based in Stockport with a focus on teamwork.
- Benefits: Flexible shifts, ongoing training, and a supportive work environment.
- Other info: Opportunity for career growth and additional hours available.
- Why this job: Join a vital role in ensuring safety while gaining valuable experience.
- Qualifications: Valid SIA Licence and a minimum of three years driving experience required.
The predicted salary is between 24000 - 30000 £ per year.
Based from our Stockport office.
Responsibilities
- Responding to Intruder, Fire and CCTV activations/alarms.
- Liaising with customers, clients and alarm receiving centres over the telephone.
- Conducting scheduled and ad hoc patrols of certain sites.
- Completing incident reports in writing.
- Working as part of a team and answering the telephone in a professional manner.
- Covering for sickness and holidays on a fair and reasonable basis.
- Using smart phones and various applications.
Training
Training will be provided, together with on-going relevant training; however experience in this type of role would be advantageous.
Qualifications
- All applicants must hold a valid SIA Licence in SG/DS or Keyholding, or have booked for training for a licence.
- A minimum of three years driving experience / full clean licence is also required.
Work Schedule
The team works on a 40+ hour per week rolling roster covering nights, days and weekends on a shift pattern that allows a healthy work life balance, with the option to pick up additional hours for relief and holiday cover. The candidate must be able to work nights, days and weekends.
Security - (MOBILE Response Officer) employer: Surety Keyholding Limited
Contact Detail:
Surety Keyholding Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security - (MOBILE Response Officer)
✨Tip Number 1
Network like a pro! Reach out to folks in the security industry, especially those who work in mobile response. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your phone skills! Since you'll be liaising with clients and alarm centres, make sure you're comfortable chatting on the phone. Try mock calls with friends to boost your confidence and polish your professional tone.
✨Tip Number 3
Show off your tech savvy! Familiarise yourself with the apps and smart devices used in security roles. Being able to demonstrate your comfort with technology during interviews can really set you apart from other candidates.
✨Tip Number 4
Apply through our website! We love seeing applications directly from motivated candidates. Plus, it gives you a chance to showcase your enthusiasm for the role and the company right from the start.
We think you need these skills to ace Security - (MOBILE Response Officer)
Some tips for your application 🫡
Show Us Your Experience: When you're writing your application, make sure to highlight any relevant experience you have in security roles. We want to see how your background aligns with the responsibilities listed, like responding to alarms and conducting patrols.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your skills and qualifications shine through without unnecessary fluff.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your SIA Licence and driving experience right off the bat, as these are key requirements for us.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Surety Keyholding Limited
✨Know Your Responsibilities
Make sure you understand the key responsibilities of a Mobile Response Officer. Familiarise yourself with responding to intruder, fire, and CCTV alarms, as well as conducting patrols. Being able to discuss these tasks confidently will show that you're serious about the role.
✨Brush Up on Communication Skills
Since you'll be liaising with customers and clients over the phone, practice your communication skills. Think about how you would handle different scenarios, especially under pressure. Clear and professional communication is crucial in this role.
✨Highlight Relevant Experience
If you have previous experience in security or a similar role, make sure to highlight it during the interview. Discuss any relevant training you've had, especially if it relates to SIA licensing or emergency response. This will give you an edge over other candidates.
✨Show Flexibility and Team Spirit
The job requires working various shifts, so be prepared to discuss your availability. Emphasise your willingness to cover for others and work as part of a team. Companies value candidates who can adapt to changing schedules and support their colleagues.