Surety Hospitality is seeking an Assistant Floor Supervisor to lead FOH teams on peak shifts in our Greater London venue. You will ensure guest experiences are memorable, delegate roles, and maintain service standards with pace, cleanliness, and energy.
You will onboard and train new team members, deliver pre-shift briefings, and act as the link between floor, kitchen, and bar. The role rewards high energy, strong communication, and ownership in a busy hospitality environment.
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Lead Floor & Guest Experience Manager employer: Surety Hospitality
Poolhouse in the City of London is an exceptional employer, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With ample opportunities for leadership growth within a large and dynamic hospitality environment, employees are encouraged to develop their skills while enjoying the excitement of a bustling setting. Join us to be part of a team that values innovation and excellence in every guest experience.