Wahaca is a leading Mexican restaurant in the UK, founded by Thomasina Miers (MasterChef winner) and Mark Selby. Inspired by their time in Mexico, their mission is to show the UK how vibrant and delicious Mexican food is, championing great British produce and sourcing ingredients locally.
Rooted in our founders' values, we serve a taste of Mexican sunshine through showing pride, staying humble, choosing integrity, having fun, and thinking positively. With an upbeat atmosphere and chef made dishes, we believe every meal should be an adventure and every guest a friend.
As Duty Manager, you are a key link between leadership and the wider team, driving consistency, building team confidence and ensuring every shift runs with integrity and pride. We're looking for a hospitality leader who supports the management team in driving brand standards forward and inspires their team to deliver a WOW-worthy experience for every guest.
How you'll drive success:
- Support your management team in all aspects of the running the restaurant
- Inspire and lead your team from the front, ensuring all guests are served up a taste of Mexican sunshine
- Champion a positive environment and deeply care about your team, supporting their growth and progression
- Show pride in ensuring each dish and each drink is served up to spec each and every time - as though Tommi made it herself!
People do their best work when they feel looked after inside and outside of work — because when our teams thrive, so do our guests. Creating a supportive, inclusive and energising environment is just as important to us as delivering great food and service. That's why we offer a range of great benefits:
FINANCIAL:
- 70% off food when dining at Wahaca with up to 3 friends
- £100 to celebrate your probation in Wahaca
- Up to £1,000 through friend referrals
- Enhanced maternity, paternity, adoption pay
- Early access to wages, financial support and discounts through Stream
HEALTH AND WELLBEING:
- Free, nutritious meal every time you work, freshly made by our talented chefs
- Cycle to work scheme
- Support from our trained Mental Health First Aiders
- Time off for when needed; like your child's first day at school
- Sabbatical - 4 weeks paid off work - every 5 years
DEVELOPMENT:
- FREE flight ticket to Mexico after 2 years with us!
- Own development plan and clear career path - we are committed to growing our people from within
SOCIAL:
- Unwind and turn up the fun at one of our many events across the year such as WOW Fest!
- Our very own Masterchef and Cocktail competitions
- The fun is in your hands with allocated funds and time to drive the fun with your team
Duty Manager in City of Westminster employer: Surety Hospitality
Poolhouse in the City of London is an exceptional employer, offering a vibrant work culture that prioritises team collaboration and guest satisfaction. With ample opportunities for leadership growth within a large and dynamic hospitality environment, employees are encouraged to develop their skills while enjoying the excitement of a bustling setting. Join us to be part of a team that values innovation and excellence in every guest experience.
